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Team Leader H/F
2 weeks ago
Lagardere Travel Retail California, United StatesAnime les briefings quotidiens en se basant sur les chiffres, lactivite et l'actualite du terminal. Participe a la vente de produits en boutique et conseille le client (exemplarite et developpement des ventes). Deploie des plans dactions permettant de developper le chiffre d'affa ...
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Team Leader H/F
2 weeks ago
Lagardère Travel Retail California, United States· Anime les briefings quotidiens en se basant sur les chiffres, l'activité et l'actualité du terminal. · Participe à la vente de produits en boutique et conseille le client (exemplarité et développement des ventes). · Déploie des plans d'actions permettant de développer le chiff ...
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Team Lead
1 week ago
American President Lines California, United StatesPress Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · Select how often (in days) to receive an alert: · CEVA Logistics is one of the leading logistics companies globally, with over 1,300 facilities in more than 170 countries offering a comp ...
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Team Lead
1 week ago
American President Lines California, United StatesPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:CEVA Logistics is one of the leading logistics companies globally, with over 1,300 facilities in more than 170 countries offering a complete rang ...
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Commercial UW Team Lead
3 weeks ago
Mercury General California, United StatesLead and develop underwriting team members and maintain efficient and adaptive department operations. · Essential Job Functions: · • Monitors work assignment and turnaround time for underwriting team members. · • Assists team members in providing exceptional service to agents and ...
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Senior or Principal Paleontology Team Lead
2 weeks ago
SWCA Environmental Consultants California, United StatesAbout the opportunity · SWCA Environmental Consultants is seeking a · Senior or Principal Paleontology Team Lead · to lead our paleontology practice from our Pasadena, CA office · . · You will be a core member of the program, responsible for managing client relationships, su ...
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Senior or Principal Paleontology Team Lead
2 weeks ago
SWCA Environmental Consultants California, United StatesAbout the opportunitySWCA Environmental Consultants is seeking a Senior or Principal Paleontology Team Lead to lead our paleontology practice from our Pasadena, CA office . You will be a core member of the program, responsible for managing client relationships, supervising staff, ...
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Advanced Micro Devices , Inc. California, United StatesWHAT YOU DO AT AMD CHANGES EVERYTHING · We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the ...
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RS Mechanical Team Lead A&P
1 week ago
Gulfstream Aerospace Corporation California, United StatesPress Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · Select how often (in days) to receive an alert: · Company: · Gulfstream Aerospace Corporation · Mechanical Team Lead A&Pin GAC Van Nuys · This position is for 5th shift · Van Nuys · The ...
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Operations Team Lead
6 days ago
GEODIS West Jefferson, United States Full timeJob Duties : - · Tracks employee hours in account to provide feedback · Directs team of employees for one or more accounts in warehouse · Coordinates with CSR and Operations Supervisor to determine shipping schedules, labor requirements for rework projects, and cycle counts · U ...
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Groomer Team Lead
1 week ago
Furry Land Columbia/Jefferson City Jefferson City, United StatesJob Description · Job DescriptionBenefits/PerksFlexible Schedule · Paid Time Off · Professional Development Assistance · Tips · Bonus Opportunities Available · Management Training Resources · State-of-the-Art Mobile Grooming Vans · Top Industry Compensation · Scheduling and Routi ...
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Warehouse Team Lead
19 hours ago
Southland Employment Services West Columbia, United StatesJob Description · Job DescriptionOur client is in need of project team supervisors to help monitor and supervise a project in the West Columbia, SC area. The crew is assembling large volumes of cardboard bins. We will need 1st & 2nd shift Supervisors with weekday schedules pay fr ...
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Team Lead
2 weeks ago
Tacos 4 Life Columbia, United StatesHere at Tacos 4 Life, we strive to create a great culture It's a place where you are able to serve our guests, engage with a close-knit team, have fun, and earn a living all at the same time We believe that teamwork is the most effective way to handle daily challenges and opportu ...
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Team Lead
4 days ago
Harsco Rail West Columbia, United States**Company Description** · Harsco is recognized for technical leadership and worldwide experience in virtually all major aspects of railway track maintenance. We enable railroads to operate at peak efficiency over smooth, precisely aligned track that increases railway safety while ...
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Quality Inspector Team Lead
3 weeks ago
VAYAN GROUP, LLC Jefferson, United StatesJob Description · Job Description Job Description · Position Summary · This is in an automotive manufacturing environment. Must be able to travel and have shift flexibility. · The Inspector Team Assist (Team Lead) is responsible to support and ensure projects are completed to the ...
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Senior Team Lead, Client Support ONSITE
2 weeks ago
Oracle Jefferson City, United StatesWork with a world class team to develop, implement, and support cutting edge Oracle technology. We are looking for an IT Team Lead to oversee the day-to-day operations for the team that supports End User Devices throughout MUHC. The IT Team Lead will manage the team responsible f ...
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Senior Team Lead, Client Support ONSITE
2 weeks ago
Oracle Jefferson City, United States**Job Description** · Work with a world class team to develop, implement, and support cutting edge Oracle technology. We are looking for an IT Team Lead to oversee the day-to-day operations for the team that supports End User Devices throughout MUHC. The IT Team Lead will manage ...
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Nhccare West Columbia, United States** Food Service Team Member Evening Lead Cook and Supervisor** · **Job Category****:** Dietary **Requisition Number****:** DIETA008355 Showing 1 location **Job Details** · **Description** · **NHC Maury Regional Transitional Care Center is looking for a Lead Cook/Evening Superv ...
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Used Firearms Team Lead
2 weeks ago
Bass Pro Shops Columbia, United StatesPOSITION SUMMARY: · The Team Lead operates a business within a business. Their responsibilities are, but not limited to, the daily operations of the used firearms business. · This includes three phases of business: buying, selling, and firearms customer service. · This positio ...
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Used Firearms Team Lead
2 weeks ago
Cabela's Columbia, United States**_POSITION SUMMARY_** **_:_** · The Team Lead operates a business within a business. Their responsibilities are, but not limited to, the daily operations of the used firearms business. · This includes three phases of business: buying, selling, and firearms customer service. · ...
Conversion QA Team Lead - California, United States - ExpertiseLocal Philippines
4 weeks ago
Description
About UsAt , we make it easy to find the best local experts, every time.
Finding the right highly-skilled professional takes significant time and effort, including in-depth research, detailed comparisons, and deciphering which online reviews are reliable and authentic.
features only objectively quantified and qualified professionals hand-picked by our selection process.We do the research to understand what's important when searching for experienced professionals — whether dentists, attorneys, or roofers — so our readers trust that when we say a company is one of the best, it is.
Job SummaryThe Conversion QA Team Lead will oversee our team of outbound conversion quality assurance agents.
We are looking for an orderly and industrious leader with experience in managing an outbound team that determine if leads converted into customers.
You should be a highly motivated, self-driven individual who can coach and drive a winning culture. This is a night shift role requiring root cause analysis skills, excellent levels of reporting and elite communication skills.This is a remote work position.
Night shift Philippines time from 10pm to 7am, Mon - Fri
Duties and Responsibilities
Responsible for overseeing the work of the Outbound Call QA Conversion teamto ensure SLA's and KPI's are met and exceeded
Evaluate agents and team leader performance and issue performance improvement plans
Conduct regular documented coaching sessions
Lead weekly QA calibration sessions with the onshore client
Perform ad hoc tasks as required
Work Experience
Proven track record as a team leader or above in a relevant job description. Experience running virtual teams is a bonus.
Competency Requirement
Analytical, Problem-solving and simplification of workflow
Customer service and outbound dialing experience.
Excellent interpersonal, organizational and time management skills
Ability to manage varying skills of employees
Strong organizational, multi-tasking and delegation skills
Ability to deal with conflict and disciplinary issues in a positive and timely fashion
Willingness to sometimes commit duties outside of what is normally required in order to achieve desired results, especially those with a clear deadline of tasks that will affect the productivity of other teams if not done properly
Excellent communication skills both verbal and written
Commitment to get the job done
Excellent leadership skills
WHO WE ARE
At Expertise, we strive to support the best providers in their efforts to serve their local communities. We stand behind every recommendation and we celebrate every happy customer.
With over 400,000 providers across more than 200 different industries, we dive deep into figuring out what makes each provider the best in their area of expertise and how to help the reader find the right professional for them.
We're a small and mighty team based in Los Angeles (Encino), CA, and are venture-backed.Since 2016 we have built a website that services over 9 million annual visitors and connects them with thousands of local professionals.
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