-
The Service Desk Analyst provides high volume support to patients who need help accessing and using their online health portal. A typical day includes answering 40 to 45 inbound calls, walking patients through password resets, account login issues, and basic navigation steps. The ...
Orlando $42,000 - $65,000 (USD) per year4 days ago
-
We are seeking a highly motivated, detail-oriented IT Service Desk Technician who is fluent in Japanese to support internal employees across the U.S. and Japan. · This role is part of the Tier 1 Service Desk team and focuses heavily on first call resolution , customer satisfactio ...
Orlando1 month ago
-
We are seeking a highly motivated IT Service Desk Technician who is fluent in Japanese to support internal employees across the U.S. and Japan. This role is part of the Tier 1 Service Desk team and focuses heavily on first call resolution, customer satisfaction, and efficient tro ...
Orlando1 month ago
-
Job Description / Responsibilities · Triages, prioritizes, and dispatches IT support tickets, collaborating closely with analysts and engineers to ensure timely and accurate resolution. · Delivers high-quality first-contact support, achieving a 93% First Contact Resolution (FCR) ...
Orlando, FL $42,000 - $65,000 (USD) per year1 day ago
-
We are seeking an IT Service Desk Analyst II to provide higher level IT support to remote and local workers. · ...
Orlando1 month ago
-
Provides higher level IT support to remote (work-from-home), local, and remote offices workers. The Service Desk takes calls/emails, incidents directly from users and ensures all IT issues are resolved in a timely manner. · Works directly, as part of a global service desk team, t ...
Orlando1 month ago
-
We are seeking a Help Desk Analyst to support our team members with technical issues. The ideal candidate will have experience in computer software, be an effective communicator, and enjoy solving problems. · Support team members request and issue via chat, email, phone, or in pe ...
Orlando, FL1 week ago
-
Apenas una breve descripción del puesto. · Welcome to Apex Systems. · We are looking for an IT Service Desk Analyst in Orlando FL. As a member of our team you will be responsible for providing technical advice and guidance to end users. · Health Insurance; Short Term Disability ...
Orlando3 weeks ago
-
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Orlando, Florida. This role involves providing technical assistance to end-users, resolving hardware and software issues, and ensuring seamless functionality of computer systems. · ...
Orlando1 week ago
-
You'll spearhead the implementation of customer-facing cloud environments, · on-premise infrastructure and telephony systems. · ...
Orlando1 month ago
-
Presenting the Sr. Analyst Enterprise Service Desk at Medicus IT where we’re taking IT support to the next level You’ll spearhead the implementation of customer-facing cloud environments on-premise infrastructure and telephony systems all while delivering world-class client exper ...
Orlando, FL1 month ago
-
+ Provides higher level IT support to remote (work-from-home), local, and remote offices workers. · + Conducts appropriate user training for all corporate provided IT devices (VDI, laptops & mobile devices) and Group IT software so users have the IT resources needed to perform th ...
Orlando $67,900 - $91,900 (USD)1 month ago
-
Hannover Life Reassurance Company of America (Hannover Re) is currently seeking talented candidates for our open IT Service Desk Analyst Level II position. · ...
Orlando, FL1 month ago
-
ADP is hiring a Deal Desk Analyst I – Global Enterprise Solutions (GES) within our Commercial Operations Center of Excellence (CoE) · A college degree is great but not required. · At least 3-5 years of business operations, customer operations, sales operations experience or syste ...
Maitland, FL1 month ago
-
This is a highly customer centric role in driving early-stage customer success within the Retirement Services organization. The analyst will act as a one-stop-shop for the Sales team and work collaboratively with Service organizations to ensure prioritized deals are executed with ...
Maitland, FL2 weeks ago
-
This is a highly customer centric, engaging, and instrumental role in driving early-stage customer success within the Sales & Marketing organization (Major Account Services). We are seeking an individual who has high-energy, likes to win, · thrive where things move fast, · and de ...
Maitland2 months ago
-
+Job summary · This is a highly customer centric, engaging, and instrumental role in driving early-stage customer success within the Retirement Services (RS) organization. · +ResponsibilitiesThe analyst will act as a 'one-stop-shop' for the Sales team and work collaboratively wit ...
Maitland2 weeks ago
-
This highly customer centric role drives early-stage customer success within Sales & Marketing organization. · You will serve as a trusted advisor to Sales teams and work directly with SMB clients in their post-sales onboarding process · We are seeking an individual who has high- ...
Maitland2 weeks ago
-
+Job summary · ADP is hiring a Deal Desk Analyst I – Small Business Services (SBS) within our Commercial Operations Center of Excellence (CoE). This role is highly customer centric and instrumental in driving early-stage customer success. · +ResponsibilitiesThe team will act as a ...
Maitland, FL2 weeks ago
-
This is a highly customer centric role in driving early-stage customer success within the Sales & Marketing organization. The Deal Desk Analyst will work directly with SMB clients in their post-sales onboarding process and smooth transition to ADP. · The team will act as a one-st ...
Maitland, FL2 weeks ago
Service Desk Analyst - Orlando - Insight Global
Description
The Service Desk Analyst provides high volume support to patients who need help accessing and using their online health portal.
A typical day includes answering 40 to 45 inbound calls, walking patients through password resets, account login issues, and basic navigation steps.
The analyst guides callers on clearing browser cache and cookies, linking family accounts, and resolving simple access errors using a shadowing tool that lets them see what the patient sees.
They document each interaction in the ticketing system and escalate more complex health record issues when needed. The work is customer-focused and requires strong communication, patience, and the ability to stay calm with upset callers. The role is remote but requires Orlando residency for potential future hybrid work.-
Service Desk Analyst
Only for registered members Orlando
-
IT Service Desk Analyst
Only for registered members Orlando
-
IT Service Desk Analyst
Only for registered members Orlando
-
Service Desk Analyst
Only for registered members Orlando, FL
-
IT Service Desk Analyst II
Only for registered members Orlando
-
IT Service Desk Analyst II
Only for registered members Orlando
-
Help Desk Analyst I
Only for registered members Orlando, FL
-
IT Service Desk Analyst II
Only for registered members Orlando
-
Help Desk/Desktop Support Analyst
Only for registered members Orlando
-
Sr. Analyst, Enterprise Service Desk
Only for registered members Orlando
-
Sr. Analyst, Enterprise Service Desk
Only for registered members Orlando, FL
-
IT Service Desk Analyst Level II, 3009
Only for registered members Orlando
-
IT Service Desk Analyst Level II, 3009
Only for registered members Orlando, FL
-
Deal Desk Analyst I
Only for registered members Maitland, FL
-
Deal Desk Analyst I
Only for registered members Maitland, FL
-
Deal Desk Analyst I
Only for registered members Maitland
-
Deal Desk Analyst I
Only for registered members Maitland
-
Deal Desk Analyst I
Only for registered members Maitland
-
Deal Desk Analyst I
Only for registered members Maitland, FL
-
Deal Desk Analyst I
Only for registered members Maitland, FL