Incident Manager - Glen Allen, VA

Only for registered members Glen Allen, VA, United States

5 days ago

Default job background
+Job summary
We are seeking an experienced Incident Manager (IT Service Management) to lead the coordination, resolution,
and continuous improvement of IT service disruptions within a complex enterprise environment.
+Responsibilities
  • Lead and manage high-priority major incidents
  • Serve as the primary incident communication lead
  • Perform impact and risk analysis for high-risk changes
  • Own the problem management lifecycle

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