Field Service Technician - New Orleans - Novasyte

    Novasyte
    Novasyte New Orleans

    12 hours ago

    Default job background
    Description

    Field Service Technician Job Description

    We are seeking a highly skilled Field Service Technician to join our team at Novasyte. In this role, you will have the opportunity to collaborate with healthcare professionals and participate in technical initiatives in medical device technology.

    About the Role:

    • Assist field service staff with organizing, testing, updating medical devices, installing/configuring hardware, software, and network products
    • Manually move and carry medical equipment and un-box medical devices from shipping or storage containers
    • Set-up and organization of equipment and workstations
    • Conduct routine checks and records data from product tests after installation and configuration

    Detailed Responsibilities:

    • Assignment-based schedule working per diem
    • Travel nationally to support customer needs
    • Provide ongoing communication and customer support to on-site hospital staff
    • Provide on-the-job training (OTJ) for new hires
    • Complete other duties at the discretion of management

    Requirements:

    • Minimum of 1-2 years of technical experience in a hospital setting preferred
    • An active and unrestricted driver license and a personal vehicle for local work-related assignments are required
    • Must be comfortable with basic software programs and Microsoft operating system
    • Ability to assemble and disassemble equipment and devices

    Preferred Experience:

    • Hardware - Replacing Bezels, key pads, buttons, batteries, etc.
    • Software - Calibrations, networking, software updates, etc.

    About Us:

    Novasyte is a leading provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries.

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