Associate Director, Customer Experience Operations - New York

We're looking for a CX Operations & Enablement Lead who can roll up their sleeves early, help unblock day-to-day CX work, and then turn what they learn into clear processes, documentation, and training. · New hires ramp faster and more confidently · CX documentation reflects real ...

We're looking for a CX Operations & Enablement Lead who can roll up their sleeves early, help unblock day-to-day CX work, and then turn what they learn into clear processes, documentation, and training. · ...

The Vice President of Customer Experience Operations is responsible for leading the execution and operational management of the company's customer experience (CX) strategy. · This position typically reports directly to the Chief Operating Officer (COO) or Chief Customer Officer ...

We're looking for a Director to lead our Customer Experience Operations function. In this role, you'll be designing and executing our customer operations strategy ensuring we are set up for efficient and scalable operations that provide an exceptional customer experience. · ...

About The Role Seeking a highly organized, hospitality-minded professional to manage office operations and create an inspiring, seamless workplace experience.Maintain inventory and ensure common areas meet high standards of cleanliness and design. · Lead initiatives that foster t ...

We re looking for a Director to lead our Customer Experience Operations function.In this role you ll be designing and executing our customer operations strategy ensuring we are set up for efficient scalable operations that provide an exceptional customer experience. · ...

The Experience Studio (part of Amex GBT Meetings & Events) launched in 2024 and was created to provide a new range of creative events with a 360-degree approach that maximizes emotional and physical engagement, brand impact, and business objectives for external and internal audie ...

The Manager of Experience Planning Operations will be responsible for financial transactions and develop sound business management practices within the Client Finance Group. · Act as a point of contact for Client Budget Management, Media, and Finance · Create and govern all Weekl ...

The Vice President of Customer Experience Operations is responsible for leading the execution and operational management of the company's customer experience (CX) strategy. · Develop and execute a comprehensive customer experience operations strategy aligned with the company's ov ...

The role of the Manager of Experience Planning Operations involves financial transactions such as client budget reporting and discrepancy management. · The Manager will be responsible for developing and implementing sound business management practices within the Client Finance G ...

Own and optimize call center ticket management and telephony systems. Assist and collaborate in creation of standard operating procedures, focusing on identifying areas of efficiency and elimination. · ...

As the Associate Director of Customer Experience Operations at Ro, you'll own the performance, · health, · and evolution of our outsourced member experience operations. · ...

+Job summary · Are you passionate about optimizing the user experience and driving impactful research? · Qualifications3+ years of experience in UX Research Operations, Business Management, or a related field. · Proven experience in vendor management and process/project managemen ...

The goal of Product Operations is to ensure we build and operationalize the right products to move our business forward. · ...

Come join the Intuit Customer Success team as the Principal of Retail Customer Experience Operations in Expert Network where you will play an integral role in driving the design, delivery and continuous improvement of operational excellence across TurboTax's retail flagship and s ...

The Operations & Customer Experience Manager plays a critical role in supporting Love Wellness's day-to-day operations across supply chain, order fulfillment, inventory management, and customer service. · This is a hands-on role ideal for someone who thrives in a fast-paced e-com ...

Join our team to leverage your operational expertise and strategic thinking, · directly shaping the future of digital products and empowering researchers and designers to deliver · exceptional results. · ...

+ The goal of Product Operations is to ensure we build and operationalize the right products to move our business forward.+ · +Drive results on our highest-priority growth and efficiency levers on the Consumer team. · +In this role, your work will drive results on our highest-pri ...

This role drives results on our highest-priority growth and efficiency levers on the Consumer team. · The Product Operations works closely with cross-functional partners to identify opportunities, prioritize, test rollout and iterate products and own the communication throughout ...

The Operations & Customer Experience Manager plays a critical role in supporting Love Wellness's day-to-day operations across supply chain, order fulfillment, · inventory management, · and customer service. · This is a hands-on role ideal for someone who thrives in a fast-paced e ...