Epic Implementation Specialist - Syracuse, United States - NPAworldwide

    NPAworldwide
    NPAworldwide Syracuse, United States

    1 month ago

    Default job background
    Description
    U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

    The Epic Implementation Specialist is responsible for Epic template design, redesign and configuration to optimize workflow and end-user satisfaction.

    RESPONSIBILITIES
    • Collaborate with a variety of stakeholders, including clinicians, IT personnel, and Epic application coordinators, to ensure that the system is used correctly, efficiently, and effectively to meet the needs of the organization.
    • Provide support for Epic applications, ability to perform break-fix, enhancements, project work, and ticket support.
    • Assist with translation of end-user workflow-based report requests to specific data points required for report development.
    • Train clinical and non-clinical staff on use of system within their roles, tasks, and responsibilities.
    • Troubleshoot Epic electronic medical record, practice management, and dental issues with templates, stored procedures, interfaces, and documents.
    • Coordinate issue resolution to include corrective action, after action events, and provide change recommendations as needed.
    • Identify vulnerabilities, need for upgrades, and opportunities for improvement, inclusive of disaster recovery plan.
    • Auditing to ensure integrity and maintenance of patient data to ensure confidentiality, security, and retention of key data.