Front Desk Downtown Boston - B/SPOKE Studios

    B/SPOKE Studios
    B/SPOKE Studios Boston

    1 week ago

    Description

    At B/SPOKE, we believe fitness should be inspiring, rewarding, and complementary to all the rest of life's pursuits. For many of us, it's a form of therapy – a way to forget yesterday, take back today, or change tomorrow. Our approach is holistic, on and off the bike, helping our community find a sustainable path to better health and personal growth. We aim to tailor the experience to each individual, and to connect with clients through memorable and personalized experiences.

    At the forefront of the in-studio experience is our Front Desk Team. These teammates ensure that all Clients feel welcomed, included, and supported from the moment they enter the studio. The Front Desk Team ensures smooth running of the studio experience from open to close – morning, noon, and night – with intentional hospitality, customer service, and contagious energy at the heart of every interaction.

    We are looking for individuals who will add value to our team and community BEYOND the shifts they work, not only showing up as an amazing Employee, but also an amazing Teammate. We believe in ONE TEAM / ONE DREAM, and our Front Desk Teammates are very much a big part of the fabric of our culture.

    POSITION: PART-TIME

    CANDIDATE PROFILE

    • Passionate about the fitness + wellness community.
    • Commonly described as energetic, outgoing, and personable.
    • Friendly with professional phone and email etiquette.
    • Possesses outstanding customer service and problem solving skills.
    • Thrives in entrepreneurial, dynamic, and busy environments.
    • Can prioritize and multi-task within a fast-paced environment.
    • Go-getter who doesn't shy away from going above and beyond.
    • Loves learning, taking on responsibility, and working on a team.
    • Detail-oriented with superior organizational skills.
    • Possesses exceptional communication skills and ability to work with a wide range of personalities.
    • Looking to further hone leadership, communication, and customer service skills.
    • Stands for diversity, equity, inclusion, and belonging through day to day actions, and is willing to participate in studio initiatives, challenges, and learning opportunities.
    • Promotes and maintains the B/SPOKE culture of contagious energy, collaboration, teamwork, and support.
    • *Being familiar with our brand and studios as Clients is a PLUS, but not required.

    RESPONSIBILITIES

    • Provide high level customer service to Clients with an aim to elevate experience.
    • Successfully carry out class check-in process as well as opening and closing procedures.
    • Assist Studio Management in daily tasks and projects.
    • Support B/SPOKE Instructors and facilitate a seamless studio experience.
    • Perform bike fittings and maintenance.
    • Be helpful, efficient, and proactive.
    • Be a team player and promote camaraderie.
    • Assist with training of newer Front Desk Teammates.
    • Maintain product knowledge of B/SPOKE events, operations, marketing, and retail.
    • Promote and maintain the B/SPOKE culture and community atmosphere.
    • Participate in continued learning, training, and workshops.
    • Regularly attend monthly team meeting outside of normal shift.
    • Complete annual self and peer performance reviews.

    SCHEDULING + EXPECTATIONS

    • Have access to reliable transportation.
    • Able to work a non-traditional schedule, including mornings, evenings, weekends, and some holidays with weekly availability. (CURRENTLY LOOKING TO RECRUIT CANDIDATES WITH MIDDAY (11-2PM) + EARLY EVENING (5PM START TIME) AVAILABILITY)
    • Possess or be willing to acquire a current, valid CPR/AED Certification.

    INTERVIEW PROCESS

    • Submit basic online application.
    • Participate in group culture conversation.
    • Interview with member of B/SPOKE's Leadership Team.
    • Receive offer and/or feedback.
  • Work in company

    The Dagny

    Only for registered members

    The Dagny Boston is a new independent hotel in downtown Boston at 89 Broad Street. Designed as Boston's first Art Deco skyscraper, The Dagny Boston occupies the former Batterymarch Building, · Fresh from a $39 million renovation across 403 guest rooms and 7,000 square ft of flexi ...

    Boston

    2 weeks ago

  • Work in company

    Assignment Editor

    Only for registered members

    We're looking for a motivated assignment editor who thrives in a fast-paced, breaking news environment. · A detail-focused candidate must be able to multitask and find the most important and compelling stories of the day to deploy crews and resources for optimum coverage. ...

    Boston, MA, US Full time

    1 week ago

  • Work in company

    Receptionist

    Only for registered members

    As a receptionist you will provide front-desk and administrative support while delivering a world-class customer service experience to clients and visitors. This role serves as the first point of contact for the building and plays a key role in office coordination security and da ...

    Boston

    1 month ago

  • Work in company

    Front Office Manager

    Only for registered members

    This is a full-time, on-site role based in Greater Boston for the position of Front Office Manager. · ...

    Boston

    1 month ago

  • Work in company

    Assignment Editor

    Only for registered members

    We're looking for someone who is driven to find the most important and compelling stories of the day and deploy 7NEWS crews and resources for optimum coverage. · ...

    Boston, MA, US Part time

    1 week ago

  • Work in company

    Assistant Front Office Manager

    Only for registered members

    Parker House Hotel is looking for an Assistant Front Office Manager to maintain the highest levels of customer service. The successful candidate will be responsible for training, guest service recovery and adherence to established department and hotel SOPs. · ...

    Boston $66,085 - $70,000 (USD) OTHER

    3 weeks ago

  • Work in company

    Recruiting & Business Development Specialist

    Only for registered members

    Learn the entire recruitment account delivery and business development cycle from the ground up in this hybrid position located in downtown Boston. · ...

    Boston

    1 month ago

  • Work in company

    Facilities Technician

    Only for registered members

    The Facilities department seeks a Facilities Technician to assist in operations maintenance repairs University buildings grounds light HVAC repairs. · ...

    Boston

    1 month ago

  • Work in company

    Receptionist

    Only for registered members

    As a Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms and other duties. · ...

    Boston

    2 weeks ago

  • Work in company

    Front Desk Agent

    Only for registered members

    As a Front Desk Agent at the Omni Parker House, you will provide exceptional service to guests by extending a warm welcome and providing information about the hotel and local area. You will be responsible for settling guest accounts upon check-out, resolving guest issues, and com ...

    Boston OTHER

    1 week ago

  • Work in company

    Sports Content Producer

    Only for registered members

    The Boston Globe seeks a sports content producer to assist with all aspects of digital publishing... · ...

    Boston $25.60 - $38.46 (USD)

    6 days ago

  • Work in company

    Business Development Representative

    Only for registered members

    We are seeking a Business Development Representative (BDR) who wants to be a part of a start up that is changing the world of manufacturing In this role, you will work as an integral part of the GTM team to bring Paperless Parts to your prospects. · This role is based out of our ...

    Boston $65,000 - $82,000 (USD)

    6 days ago

  • Work in company

    Hallway Attendant

    Only for registered members

    A Hallway Attendant cleans designated areas of the hotel responding to guest requests in order to deliver exceptional guest service. · ...

    Boston Part time

    4 weeks ago

  • Work in company

    Reporter, Women's Sports

    Only for registered members

    The Boston Globe is looking for an experienced reporter who can break news write features and become a go-to trusted source for women's sports news in Boston. · Report and write timely features cover games team news own the women's sports beat. · Create content for a variety of p ...

    Boston $38.41 - $61.53 (USD)

    3 weeks ago

  • Work in company

    Assistant Front Office Manager

    Only for registered members

    The Assistant Front Office Manager is responsible for maintaining the highest levels of customer service at four-diamond standards to all guests during the arrival and departure process through training, guest service recovery and adherence to established department and hotel SOP ...

    Boston

    1 month ago

  • Work in company

    Hotel Night Audit Fridays & Saturdays 11pm to 7am

    Only for registered members

    The Harborside Inn is seeking a part-time Night Audit to work Fridays and Saturdays from 11pm-7am. Compensation is based on experience. · Property walk thru'sCheck-ins/Check-outsAnswer phone and email, make reservations and respond to inquiries. · Run night audit (Computer skills ...

    Boston, MA

    1 month ago

  • Work in company

    Receptionist

    Only for registered members

    Greet guests · Answer emails regarding client and insurance companies · Conference room reservations · ...

    Boston

    1 month ago

  • Work in company

    Rooms Operations Manager

    Only for registered members

    Supports the successful execution of all operations in the hotel operations departments and managing staff. · ...

    Boston $30.77 - $41.35 (USD)

    4 days ago

  • Work in company

    Business Development Representative

    Only for registered members

    Paperless Parts is a SaaS startup helping manufacturers quote faster and win more work. · Outbound multichannel prospecting including telephone, email and social networks · Utilize sales and lead generation tools like LinkedIn Sales Navigator, ZoomInfo, Salesforce and Outreach  M ...

    Boston, MA

    4 days ago

  • Work in company

    Receptionist

    Only for registered members

    ++Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols. · Receive and direct incoming calls to appropriate personnel and voicemail. · Schedule and prepare meeting and conference rooms. · Perform general c ...

    Boston, MA

    1 month ago

  • Work in company

    Front Desk Agent

    Only for registered members

    The Omni Parker House is America's oldest continuously-operating hotel. Located on the Freedom Trail in Boston, guests enjoy grand views of historic downtown Boston and thoughtful amenities. · Process guest check-ins and check-outs according to Omni's Moments of Service. · Empath ...

    Boston $30.70 - $31.33 (USD)

    1 week ago

Jobs
>
Boston