Help Desk Technician I - Tracy

Only for registered members Tracy, United States

2 weeks ago

Default job background
OTHER

Job summary

The Help Desk Technician is responsible for customer-centric exceptional services and support operations,

The Help Desk Technician provides technical and operational guidance to foster overall alignment with CPSS customer-centric exceptional services and support.
  • Serve as the first point of contact for IT inquiries or customers seeking technical assistance over the phone, email or messenger.
  • Provide remote troubleshooting, diagnosing and resolving technical problems related to software, hardware, and networks.

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