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    Engineering Design Associate - Marion, United States - Duke Energy

    Duke Energy
    Duke Energy Marion, United States

    1 week ago

    Default job background
    Full time
    Description

    Responsibilities

    Perform Design Tool entry, work management system and general support to Designers and management of system queues.

  • Enters projects as requested into the work management system using Designer field notes, templates, and/or Expert Designer or other methods.
  • Applies standard designs to lower complexity corrective maintenance work, follow-up work, and/or other routine program work.
  • Assists the Designers with general work order preparations, particularly for overhead and underground revenue work, major projects and other maintenance / program work.
  • Copies/translate sketches/notes from Designers into appropriate format for attached construction prints on work orders in the work management system (eg. Residential, small commercial and lighting).
  • Also completes work orders that do not require a field visit or guidance from a Designer. (eg temp services)
  • Verifies/completes the dependencies in the work management system prior to releasing job(s).
  • Assists Designer with updating work management system for status, project comments, or customer comments and contact information.

    • Communicates and coordinates with internal/external customers.

  • Performs customer call as requested for various work management system tasks and coordinates with responsible parties regarding right-of-way, site ready, schedule, re-schedules, CIAC, invoices, site delivery.
  • Compiles, reviews, and prints reports from work management system as needed
  • Contacts customers to confirm project details and schedules (depending on Enable)
  • Assists in managing communications for Designers such as creation/scheduling of customer outages and letters, manually generated invoices (CIAC), and other general communications with customers as necessary.
  • Communicate, coordinate, and develop solutions for a broad range of requests between Designers and Schedulers, C&M Specialists, and others as needed (Ex. Phone number lookup to in-depth work management/design tool changes).
  • Reports job status details to Designers, C&M Specialist, and/or contract construction crews as needed.

    • Handles customer information system inquiries and centralized group requests.

  • To and from requests from centralized subdivision design
  • Supports designer with obtaining information out of customer information systems

    • Engagement/Safety and other

  • Prepares for and provides storm support as needed
  • Supports Human Performance safety culture through active participation in safety meetings
  • Follows ergonomics and office safety guidelines
  • Supports corporate initiatives
  • Demonstrates a commitment to continuous learning and development

    • Basic/Required Qualifications

  • Associate Degree
  • In lieu of the Associate Degree above, a High School /GED with 2 years related experience will be considered.

    • Desired Qualifications

  • 4+ years of relevant work experience preferably in Electric Utility

    • Additional Preferred Qualifications

  • Demonstrates excellent customer skills
  • Possesses effective written and verbal communication and interpersonal skills
  • Collaborates effectively in a team environment
  • Demonstrates proficiency in Microsoft Office suite
  • Exhibits flexibility and dependability during storm events and regular work
  • Effectively manages stressful situations
  • Demonstrated proficiency in computer based work management systems
  • Knowledgeable of E&CP processes, work management system, and related computer applications
  • Experience using computer based drawing tools

    • Working Conditions

  • Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility. ​

    • Travel Requirements

    Not required

    Relocation Assistance Provided (as applicable)

    No

    Represented/Union Position

    No

    Visa Sponsored Position

    No

    Posting Expiration Date

    Sunday, May 26, 2024

    All job postings expire at 12:01 AM on the posting expiration date.

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