Application Operations Engineer - Emory, United States - Cradit Agricole Corporate And Investment Bank

Description

Who we areCredit Agricole Corporate and Investment Bank (Credit Agricole CIB) is the corporate and investment banking arm of Credit Agricole Group, world's 12th largest bank by total assets.

Our Singapore center, Information Systems Asia Pacific (ISAP), is the 2nd largest IT setup (after Paris Head Office) for Credit Agricole CIB's worldwide business.

We work daily with international branches located in 30 markets by:

Envisioning and preparing the Bank's futures information systemsPartnering and supporting core banking flagships and transverse areas in their large scale development projectsProviding premium In-house Banking applicationsThis unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.
PositionWe are looking for Application Operations Engineer to join our Application Services department to help us implement DevOps. This a very hands-on technical role to drive continuous improvement initiatives on top of day-to-day BAU support.

We want someone with fresh and relevant ideas who is passionate about learning new things and wants to develop themselves further.

As we are covering the bank's global operations, you will work in rotational shifts and also be occasionally doing on-call support during non-business hours.

This will be an opportunity to have a better perspective of what can be further improved in productionRotational shifts:
Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight saving time period in the year)

Morning:

7am - 4pmAfternoon: 2pm - 11pmEvening: 5pm - 2amOn call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

Main responsibilitiesYou will mainly be responsible for:
Providing primary operational technical support and assist the functional support teamsImproving complex operations (DRP, Migrations, Major maintenance etc.)

Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)Reducing time-to-market by implementing CICD pipelines where possibleManaging technical issues, escalations and ensuring good level of deliveryMaintain, improve and standardize existing workflow processes and frameworkPromoting knowledge sharing within the organization (trainings, documentations etc.)

Bridging the gap between Dev and OpsMaintain programmable code outlined in technical instructions and specifications for operating systemsQualifications and ProfileAt least a Bachelor's degree in any of these faculties:
Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies). Functional Experience in a banking environment in a plus.

TechnicalMinimum 3 years of experience with UNIX environmentsMinimum 3 years of experience in scripting languages such as Python, PowershellMinimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, KubernetesExperience with task schedulers such as Control-MGood understanding of IT ecosystems and application architecturesKnowledge about:
CICD pipelines, ITIL practices, Agile practices, LeanObservability tools such as Grafana, Kibana, Prometheus, AppDynamics or Dynatrace is a plusOther Professional Skills and MindsetFluent in French is an added advantageGood analytical and problem solving skillsProactive and able to propose new ideasPositive attitude towards continuous learning and improvementTeam playerCurious about new technologies#J-18808-Ljbffr