Application Support Engineer - Redwood City
3 days ago

Job summary
We believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
Responsibilities
- Diagnose & Resolve Incidents — Analyze logs, telemetry, SQL/NoSQL data, and container metrics to pinpoint failures; reproduce issues in staging; craft work-arounds or scripted hot-fixes; document in ticketing system (Jira/Zendesk).
Job description
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