Quality Documents and Training Administrator - Foster City
2 days ago
Job description
Provide content management operational stewardship of the Global Commercial Learning & Development portfolio by maintaining accurate visibility of learning programs, pathways, and experiences across therapeutic areas and capability domainsServe as the primary operational partner to the Associate Director, Curriculum Strategy, Experience, and Design by organizing portfolio data, maintaining lifecycle oversight, and preparing information that supports informed decision making
Ensure learning portfolio components are consistently structured, documented, and aligned with established governance standards, SOPs, and operating principles.
Coordinate internally across learning operations, LMS operations, learning effectiveness, and design teams to maintain portfolio integrity, data accuracy, and system alignment
Maintain lifecycle transparency including content evolution, expiration, retirement, and updates to support compliance, audit readiness, and operational continuity
Support ongoing operational maturity by improving portfolio visibility, consistency, and readiness for future enhancements, measurement, and technology enablement
Demonstrated experience managing and organizing large volumes of learning content, including catalog structure, naming conventions, version control, and asset tracking across multiple countries.
Strong ability to apply and enforce prescribed curriculum patterns and content standards to ensure consistency and alignment with a global curriculum strategy.
Proven quality control (QC) and editorial capability to review, edit, and validate learning content for accuracy, completeness, and readiness for deployment.
Experience working closely with technology and platform teams to ensure content is uploaded, deployed, and maintained in the correct systems; experience with Veeva approval workflows is highly preferred though not required
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