Desktop Support Technician - Syosset, United States - Bowman Williams

Description

We are a premier MSP based in Syosset, NY that has been in business since 1982. We are a privately owned, financially stable serving customers all over the NY Metro Area and across the country.

They are run by an awesome owner who promotes a positive culture an insists on the growth and the ability to provide an upward career path for all employees.

We are currently seeking a highly motivated Desktop Support Technician to help with the maintenance, support and operation of our clients' technology infrastructure.

This is a customer-facing, hands-on technical position.

Day-to-day Desktop Support Technician work will be roughly split across fielding client calls, troubleshooting/resolving technical issues, assisting in project work, and client site deployments and maintenance.

Desktop Support Technician – MSP Responsibilities and Requirements:
Managed Service Provider Experience REQUIRED
Installing, configuring, and troubleshooting desktop hardware and peripherals
Installing, configuring, and troubleshooting Windows 7/10/11 and various desktop and cloud applications
Installing, configuring, and repairing desktop and network printers
Basic Network connectivity diagnostics and repair – Ping, DNS, DHCP, traceroute, etc.
Alert Troubleshooting
Microsoft 365 administration
Working in an Active Directory Environment (Joining Computer to Domain, Create Accounts, Reset Passwords)
Anti-virus/Anti-Malware Software (Sophos, Trend Micro, Crowdstrike, Sentinel, etc.)
On-premise and hosted VoIP systems
Networking technologies

Desktop Support Technician – MSP benefits and salary:
Salary range $45 – $65k
Employee Assistance Program

PTO
Maternal/Paternal Leave
Annual review for raise
*Actual salary for Desktop Support Technician – MSP to commensurate with experience*Opportunity Location

Syosset, NY
Proposed Salary

$45,000 - $65,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers.

Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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