Business System Analyst - Glassboro - London Approach

    London Approach
    London Approach Glassboro

    2 days ago

    $70,000 - $125,000 (USD) per year * Accounting / Finance
    Description

    Business Systems Analyst (ERP & Integrations)

    Location: Glassboro, NJ (100% onsite)

    Employment Type: Contract-to-Hire

    Overview

    Our client is seeking a hands-on, technofunctional Business Systems Analyst to support and enhance their core business applications, with a primary focus on Microsoft Dynamics 365 Business Central and its integrated platforms. This is a newly created, high-impact role designed to strengthen ERP ownership, improve cross-functional workflows, and ensure data integrity across Finance, Operations, Sales, Inventory, and Logistics.

    Our client recently completed a migration from legacy ERP systems to Business Central. While the transition is live, several business processes require stabilization and refinement. This role is ideal for a strong root-cause problem solver who can independently investigate issues, identify breakdowns, and implement sustainable solutions—not simply escalate tickets.

    Key Responsibilities

    • Serve as the primary support contact for Microsoft Dynamics 365 Business Central
    • Troubleshoot ERP and integration issues across connected systems (e.g., finance automation, EDI, transportation/logistics platforms)
    • Perform deep root-cause analysis to resolve system, workflow, and data integrity issues
    • Partner with cross-functional departments to evaluate and optimize business processes
    • Support and monitor system integrations, APIs, and data flows between platforms
    • Liaise with ERP vendors and third-party providers; open, manage, and escalate tickets as needed
    • Develop documentation, job aids, and training materials to improve user adoption
    • Participate in daily check-ins and scrum meetings to review priorities and issue status
    • Operate independently while escalating appropriately when necessary

    Qualifications

    • 3+ years of experience in an IT support or Business Systems Analyst role supporting an ERP system
    • Demonstrated strength in analytical thinking and root-cause problem solving
    • Working knowledge of cloud-based SaaS environments, integrations, APIs, and data workflows
    • Strong functional understanding of Microsoft Dynamics 365 Business Central preferred
    • Experience with comparable enterprise ERP systems such as Navision (NAV), SAP, Oracle Fusion Cloud, or similar platforms will be considered
    • High attention to detail, particularly around data accuracy and system integrity
    • Strong communication skills with the ability to engage both technical and non-technical stakeholders

    Work Environment

    • 100% onsite
    • Occasional flexibility may be available, but this role requires consistent onsite presence to observe production processes and collaborate directly with business teams
    • Works alongside a small internal team and external ERP vendor partners

    Long-Term Opportunity

    This is a long-term role with strong growth potential. The immediate focus is stabilizing post-migration ERP challenges. Once systems are optimized, the position will evolve into ongoing system ownership, user support, documentation, and continuous process improvement. The objective is to establish a strong internal ERP function and enable leadership to focus on broader technology initiatives.

    * This salary range is an estimation made by beBee
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