Case Manager - Charlotte, NC
21 hours ago
Job description
Case Manager - Bilingual English/Spanish
Requisition #: req16169
Location: Charlotte, NC
Hours: Full-time (40 hours/week)
At Bethany Christian Services, we believe families provide the strongest foundation for care and connection. That's why we focus on strengthening and empowering families, always advocating for family-centered solutions to keep children safe. Our work began in 1944 with the care of a single child. Today, inspired by our faith, our aim is to demonstrate the love and compassion of Jesus in our services for children, youth, and families. Working at Bethany means joining a team of nearly 2,000 dedicated professionals with diverse skills, serving communities across the country. Together, we're united in our mission and these shared values: we're motivated by our faith, we support one another, we champion justice, we pursue excellence, and we're in it for the long haul.
As an Unaccompanied Children (UC) Transitional Foster Care Case Manager or Refugee Transitional Assessment Center (TAC) Case Manager, you will be primarily responsible for providing casework and supportive services to children in foster care, foster families, and biological families referred to Refugee and Immigrant Services TFC program.
This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.
ESSENTIAL JOB RESPONSIBILITIES
- Complete trauma-focused initial intake assessment within 24 hours of arrival and ensure youth feel safe and are well orientated to the agency and foster home;
- Ensure that all assigned youth receive mandatory services while in care to include but not limited to mental health, medical, recreational, educational, and other supportive services in accordance with the time expectations of the program;
- Maintain accurate, and current information on foster children in care, while ensuring ORR and Bethany's internal documentation practices and reporting requirements are met;
- Effectively lead the treatment team in conjunction with the youth's therapist;
- Actively participate in weekly staff meetings with the treatment team and stakeholders;
- Attend, facilitate, and assist with providing on-going education and support services to foster parents;
- Attend weekly meetings with supervisor to consult on cases, to review case plan and direction and to evaluate client participation and progress;
- Co-lead education group sessions in conjunction with educational staff;
- Assist the licensing team in ensuring foster families are well trained and equipped to support the UC's in their home;
- Schedule meetings with foster parents and foster children in the foster home on at least a monthly basis and address any concerns in service delivery;
- Translate both written and verbal communication for program clientele and staff, if bi- lingual;
- Maintain effective communication with community agencies or individuals involved in service provision;
- Attend internal and external training and apply newly gained knowledge in providing services;
- Attend and prepare for required court hearings (if applicable);
- Transport clients on an as needed basis;
- Keep abreast of community resources and refer families for support, as needed;
- Stay abreast of all agency, federal, and state regulatory requirements related to social services;
- Essential job responsibilities may vary based on the specific needs of each program/department;
- Complete other duties as assigned.
QUALIFICATIONS:
- Bachelor's level degree in Behavioral Sciences, Human Services, or a Social Services field from an accredited college;
- Child welfare and/or case management experience is strongly preferred;
- Must have a broad knowledge of basic principles, concepts, and methodology of social work as acquired through a Bachelor's level degree;
- Bi-lingual English and Spanish required, prior experience working with refugee and/or immigrant populations preferred;
- Mature and stable judgment as well as sensitivity to various cultures and the unique history of refugees;
- Excellent verbal and written communication skills;
- Demonstrated clinical, therapeutic, and crisis intervention skills;
- Ability to work independently and exercise a high level of confidentiality;
- Must be able to pass required medical examinations and have the physical ability to fulfill them essential job functions, including physical restraints of a resident;
- Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
- Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
- Must be 21 years old with a valid driver's license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany;
- Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
- Pass a criminal history screen, including state and local child protection agency registries;
- Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.
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