Senior Business Analyst - Cincinnati, United States - Summit Consulting

Description

Be Here. Be Great.

Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group.

We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed.

With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results.

We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality.

Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

The Salesforce team is looking for a Business Analyst.

The Salesforce Team is responsible for supporting and enhancing the Salesforce Sales Cloud application across multiple divisions within Great American.

Job responsibilities:
Acts as a liaison between business units and IT. Develops and maintains knowledge of customer's business.

Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of the applicable business solutions and requirements.

Analyzes, identifies, and writes detailed description of system requirements.
Prepares analysis for production support of systems and applications and associated documentation.

Assists with the implementation of operational and system enhancements to ensure production capabilities are both effective and efficient.

Develops and executes test plans based on current and future production needs.
Documents problems and coordinates resolutions.
Coordinates projects with enterprise stakeholders.

Develops a strong trusted advisor relationship with key client stakeholders.
Performs other duties as assigned.

Job qualifications:
Bachelor's Degree in the field of Information Technology, Business, or a related discipline.

3-7 years of related experience – IT and or Business Analysis that includes testing, debugging, documenting and/or maintaining applications or using applications in a business setting.

Previous experience with Salesforce, preferred
Ability to work effectively with associates at all levels within the organization
Strong business and technical writing skills
Excellent oral, written, and interpersonal communication skills
Proven ability to handle multiple tasks and projects simultaneously
Analytical skills, problem-solving, and attention to detail
Proficient in Microsoft Excel
Previous experience in the P&C insurance industry, a plus

Business Unit:
Property & Casualty IT Services

Be Here. Be Great.

Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group.

We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed.

With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results.

We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality.

Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

The Salesforce team is looking for a Business Analyst.

The Salesforce Team is responsible for supporting and enhancing the Salesforce Sales Cloud application across multiple divisions within Great American.

Job responsibilities:
Acts as a liaison between business units and IT. Develops and maintains knowledge of customer's business.

Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of the applicable business solutions and requirements.

Analyzes, identifies, and writes detailed description of system requirements.
Prepares analysis for production support of systems and applications and associated documentation.

Assists with the implementation of operational and system enhancements to ensure production capabilities are both effective and efficient.

Develops and executes test plans based on current and future production needs.
Documents problems and coordinates resolutions.
Coordinates projects with enterprise stakeholders.

Develops a strong trusted advisor relationship with key client stakeholders.
Performs other duties as assigned.

Job qualifications:
Bachelor's Degree in the field of Information Technology, Business, or a related discipline.

3-7 years of related experience – IT and or Business Analysis that includes testing, debugging, documenting and/or maintaining applications or using applications in a business setting.

Previous experience with Salesforce, preferred
Ability to work effectively with associates at all levels within the organization
Strong business and technical writing skills
Excellent oral, written, and interpersonal communication skills
Proven ability to handle multiple tasks and projects simultaneously
Analytical skills, problem-solving, and attention to detail
Understands data relationship models
Proficient in Microsoft Excel
Previous experience in the P&C insurance industry, a plus

Business Unit:
Property & Casualty IT Services


Benefits:
We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.

About Us

Great American Insurance Group understands the importance of choosing a financially strong company. We are an organization built for the long term and are committed to giving you that strength.
Why can you trust Great American Insurance Group?
For nearly 150 years, Americans have trusted us to protect them. Our innovative insurance solutions and specialization serves niche marketplaces that we know well. This expertise gives us a successful foundation that spans generations.
You never know where a career in insurance will take you.

Whether you are starting your career or are looking for a company to grow your experience, at Great American Insurance Group, you can join our more than 8,100 employees to "Be Here.

Be GREAT"

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