Area Manager - St Albans, United States - EKG Security, Inc

Description

Position:
Area Manager


Location:
Alabama and Georgia


Employment Type:
Full-time


Description:
Area Manager for unarmed security guard company responsible for the direct oversight of multiple sites in Alabama and Georgia.

Area Managers are the front-line management representatives of EKG Security for clients.

He/she must have expertise and experience with scheduling, site personnel management and decisions, development of post orders, training of subordinates, proper communication with management and proper client management.

Area Manager reports directly to the Vice President of Operations and Development.


Responsibilities include:
Enforcing all security policies and procedures, whether contained in the Post Orders or the Employee Handbook
Communicating effectively with Security Officers and Site Supervisors
Managing all information resources for the security team, including updating Post Orders and Standard Operating Procedures
Preparing and reviewing schedules to ensure coverage at all sites
Reviewing and approving timekeeping records
Reviewing incident reports prepared by Security Officers and Site Supervisors
Assisting in the development and implementation of programs designed to increase the effectiveness of the security team
Notifying Operations Manager of personnel issues
Responding to emergency situations such as fires, chemical spills, medical emergencies, bomb threats, or explosions
Providing customer service in accordance with company established standards and expectations
Reviewing daily activity reports and guard tracking reports
Maintaining professional appearance and demeanor and ensuring the security team presents a professional impression to clients and visitors at all times
Managing on-site training of new Security Officers
Possessing a complete and thorough working knowledge of all client sites and functions in assigned area
Expectations include one or more of the following essential job functions:

Using proper body mechanics while performing duties
Remaining alert and aware of surroundings
Ability to think clearly during crisis or high-stress situations
Demonstrate ability to work with other and interact appropriately
Communicate effectively with other members of staff and management team.
Use a computer or tablet with advanced competence to include:

Guard tour system
Camera monitoring system.
Microsoft Office applications
Scheduling and timekeeping software

Required Experience, Education & Licenses:
Associates Degree (any discipline) preferred but not required
Ability to pass any State-required training or other qualifications for licensing
Possess a valid driver's license
Have one or more of the following:

Active, Reserve or National Guard service (any branch)
Auxilary Police or Police Cadet service

Meaningful and verifiable work history
Minimim 2 years verifiable security experience
Required Skills

Proficient computer skills including Microsoft Office, Google Apps, HR software, time-entry software, scheduling software, and learning management system software
Experienced using WinTeam preferred but not required
Ability to utilize client monitoring equipment (guard tour, badges, cameras)
Effective oral and written communication skills
Active listening skills
Ability to assess and evaluate situations effectively
Ability to identify critical issues quickly and accurately
Attention to detail
Manage personnel, including schedules
Operate radio or telephone equipment and console monitors
Additional requirements

Must be at least 18 years old or the minimum age required by the State
Must be a US citizen or foreign citizen authorized to legaly work in the United States
Must not use illegal drugs
Must be able to pass a drug test with negative results (except when undergoing documented medical treatment)
Must have a mobile phone
Must have an e-mail address
Must have access to reliable/self-owned transportation that allows for short-notice response
Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable
Must be able to provide, upon offer of employment, a DD214 discharge document with discharge status (if applicable)
Physical Requirements and Environment

Minimal to no work in extreme temperatures is expected, however some situations may require outside work in extreme temperatures
Working on computer, sitting, telephone usage, driving, standing, walking/conducting rounds when necessary
Standing, walking, bending, light lifting, limited stretching and reaching

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