Patient Access Specialist II - Omaha, NE

Job summary

Turn your passion into purpose and make a difference where it matters most.

Responsibilities

• Advanced Patient Registration
• Perform comprehensive patient registrations, including verification and updates of demographic information, guardianship, guarantor responsibilities, and insurance coverage.
  Ensure compliance with hospital and regulatory standards by obtaining and verifying accurate registration documents.
  Manage complex registration workflows, such as resolving discrepancies in insurance or referral details.
  Address escalated registration tasks, including In Basket messages and high-priority work queues (WQs).


• Enhanced Check-In
  Execute patient check-ins with a focus on complex cases. Provide detailed instructions for specialized procedures or appointments
  & ensure patients are well-prepared..
  
  Address & resolve patient concerns related to appointments,& wait times,& service availability.</span></span></span> <p>
• Complex Point-of-Care Scheduling Coordinate scheduling for complex referrals,& including specialty services& multi-provider appointments.<br/>Leverage advanced knowledge of radiology protocols to schedule imaging procedures accurately & efficiently.&
  
  Collaborate with clinical teams to manage & prioritize scheduling for urgent or time-sensitive cases.& lt;b>/li>
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