-
Receptionist, Walworth Clinic
17 hours ago
Mercy Health Lake Geneva, United StatesClerical Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel and routes Epic Messages to nursing and provider as appropriate. Retrieves messages from voice mail and forwards to appropriate pers Receptionist, Clinic, Healthc ...
-
Clinic Receptionist
3 weeks ago
Edgerton Hospital and Health Services Whitewater, United StatesWith a range of services - from emergency care to diagnostic imaging, rehabilitation and surgery - we serve people of all ages in Edgerton, Milton, Janesville and the surrounding communities. Edgerton Hospital has been the center of the community's health care since 1920, and we ...
-
Spay Neuter Clinic Receptionist
2 weeks ago
Humane Animal Welfare Society (HAWS) Waukesha, United StatesJob Description · Job DescriptionThe right candidate will thrive in a face paced medical environment. They must have a passion for animals and a strong interest in animal welfare. Team work, collaboration and strong communication skills are a must. Prior veterinary data entry and ...
-
Medical Receptionist
2 days ago
Eye Physicians and Surgeons, S.C. Elkhorn, United StatesEye Physicians and Surgeons is looking for a receptionist for our **Burlington and Elkhorn ** locations. · Previous experience with medical insurance is preferred for this position, but not required. · - **Please include three professional references and complete the skills test ...
-
Medical Receptionist
4 days ago
American Behavioral Clinics Elkhorn, United States**Position**: · American Behavioral Clinics is a busy, growing mental health service provider with offices located in Mequon, Greenfield, Milwaukee, Oak Creek and Elm Grove. · Despite the recent COVID-19 situation, our offices have immediate openings for full-time (Monday -Friday ...
-
Dentist
1 week ago
Elite Dental of Oconomowoc Oconomowoc, United States· Dentist · Location: Oconomowoc, WI · Position Type: Part-Time · Pay: $160,000-$360,000 potential · General Overview · Are you ready to create healthier, happier smiles? Do you have a passion for advancing your career through continuous education and embracing cutting-edge t ...
-
Dentist
1 week ago
Elite Dental of Oconomowoc Oconomowoc, United States· Dentist · Location: Oconomowoc, WI · Position Type: Part-Time · General Overview · Are you ready to create healthier, happier smiles? Do you have a passion for advancing your career through continuous education and embracing cutting-edge technology? If your answer is yes, c ...
-
Dentist
3 weeks ago
Elite Dental of Oconomowoc Oconomowoc, United States· Dentist · Location: Oconomowoc, WI · Position Type: Part-Time · Pay: $160,000-$360,000 potential · General Overview · Are you ready to create healthier, happier smiles? Do you have a passion for advancing your career through continuous education and embracing cutting-edge t ...
-
Dentist
1 week ago
Elite Dental of Oconomowoc Oconomowoc, United States· Dentist · Location: Oconomowoc, WI · Position Type: Part-Time · General Overview · Are you ready to create healthier, happier smiles? Do you have a passion for advancing your career through continuous education and embracing cutting-edge technology? If your answer is yes, c ...
-
Bilingual Receptionist
1 day ago
Waukesha Free Clinic Waukesha, United StatesJob Description · Job DescriptionJob Title: Bilingual Receptionist · Repots To: Clinic Manager & Executive Director · Status: Non-Exempt Hourly · Hours: Hiring with flexibility – part-time hours available, open to candidates with only one or two days available per week · Summary ...
-
Medical Receptionist
1 week ago
Women's Health Care, SC Waukesha, United StatesJob Description · Job DescriptionWomen's Health Care, S.C. is a privately owned clinic that has been helping women and families in Waukesha County and surrounding areas by providing outstanding care across a full spectrum of OB/GYN related services including infertility. Our prov ...
-
Dental Office Assistant
2 days ago
American Dental Partners Waukesha, United StatesJob Details · Req ID: 91742 · Supported Practice: Advanced Dental Specialists · Category: Business Assistant · Location: N14 W 23833 Stone Ridge Dr, Waukesha, WI 53188 · Position Summary: · Dental Receptionist · Advanced Dental Specialist - Waukesha is looking for a Dental ...
-
Front Office Coordinator
2 weeks ago
Athletico Physical Therapy Antioch, United States Part timePosition Overview · Position Schedule: Flexible 4 day schedule (Friday's are required), 32 hours a week. No weekends Full benefits package · Greater Purpose and Core Values: Athletico's Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by ...
-
Front Office Coordinator
2 days ago
Athletico Physical Therapy Antioch, United States Part timePosition Overview: · Position Schedule: Flexible 4 day schedule (Friday's are required), 32 hours a week. No weekends Full benefits package · Two days out of the week will be 7:30 am to 4:00 pm and two other days, 9:30 am to 6:00 pm · Greater Purpose and Core Values: · Athlet ...
-
patient access service rep, fcp
2 weeks ago
Froedtert Health New Berlin, United StatesDiscover. Achieve. Succeed. #BeHere · Location: US:WI:NEW BERLIN at our CP-MOORLAND RESERVE HLTH CTR facility. · This job is ON - SITE. · FTE: · Shift: Shift 1 · Job Summary: · The Patient Access Service Representative (PASR) delivers an exceptional patient experience for ...
-
Patient Service Representative
17 hours ago
Dental Care Alliance New Berlin, United StatesOverview · We are looking for a Patient Service Representative in New Berlin, Wisconsin to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-based environment. This person will be a support person to all of the staff me ...
-
LPN, CMA, or CNA Dermatology Clinic
4 days ago
Fort HealthCare Fort Atkinson, United StatesFort HealthCare is a patient-centered hospital and healthcare system serving individuals, businesses and families in Jefferson, Dane, and Walworth Counties, and we are seeking a Licensed Practical Nurse or Certified Medical Assistant/CCMA/RMA to join our Center for Dermatology cl ...
-
Dentist
3 weeks ago
Elite Dental of Oconomowoc Oconomowoc, United StatesJob Description · Dentist · Location: Oconomowoc, WI · Position Type: Part-Time · Pay: $160,000-$360,000 potential · General Overview · Are you ready to create healthier, happier smiles? Do you have a passion for advancing your career through continuous education and embracing ...
-
Dental Receptionist
2 weeks ago
Heartland Dental Waukesha, United StatesJob Details · Req ID: 90739 Supported Practice: Dental Care of Waukesha Category: Business Assistant Location: 701 E Sunset Dr, Waukesha, WI 53189 · Position Summary: · Dental Receptionist/Business Assistant · Dental Care of Waukesha is looking for a Business Assistant to join ou ...
-
Dentist
1 week ago
Elite Dental of Oconomowoc Oconomowoc, United StatesJob Description · Dentist · Location: Oconomowoc, WI · Position Type: Part-Time · General Overview · Are you ready to create healthier, happier smiles? Do you have a passion for advancing your career through continuous education and embracing cutting-edge technology? If your a ...
Receptionist, Whitewater Clinic - Whitewater, Wisconsin, United States - Mercyhealth
Description
Overview:
Individual who acts as the central point of communication among patients, partners and providers; responsible for providing front line activities to include scheduling, registration, cash handling and overall support services to patients and guests.
Responsibilities:
Essential Duties and Responsibilities
Clerical
Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel and routes Epic Messages to nursing and provider as appropriate.
Answers questions about organization, physicians, and available services, providing callers with address, directions, and other information as appropriate.
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
Monitors visitor access and issues passes when required.
Receives, sorts, and routes mail, and maintains and routes publications.
Orders, receives, and maintains office supplies.
Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
Performs other clerical duties as needed.
Epic Scheduling and Registration
Schedules patient appointments
Responsible for EMR Electronic Medical Records registration check-in processes in Epic.
Loads, verifies and updates patient demographics.
Scans, loads and verifies insurance coverage.
Collects signed HIPAA and Consent for Treatment documents, updates the interactive face sheet and sends documents to Medical Records for scanning.
Collects co-payments and other self-pay obligations when required and post in Epic when registering patient.
Provides patient with an estimated self-pay obligation when appropriate.
Performs cashiering functions online payment posting within Epic.
Processes payments and deposits by adhering to the systems Cash Handling Policy.
Completes daily closing report and balances their individual cash drawer at the end of each day.
Performs petty cash count in and out daily and records appropriately.
Assist patients with MyChart signup and activation.
Replies to MyChart messages in a timely manner, closing messages when complete.
Safeguards patient privacy and confidentiality per MHS policies.
Preps Routes daily for upcoming appointments for frontline registration.
Reviews daily work queues and corrects identified patient registration errors.
Utilizes Epic waitlists based on provider preference.
Reviews and updates no-shows and cancellations for the day
Culture of Excellence Behavior Expectations
To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment, Demonstrates accuracy and thoroughness giving attention to details, Looks for ways to improve and promote quality, Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions. Exhibits objectivity and openness to others views. Demonstrates a high level of participation and engagement in day-to-day work. Gives and welcomes feedback.
Generates suggestions for improving work:
Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility. Works within approved budget. Develops and implements cost saving measures. contributes to profits and revenue.
Education and Experience
High School diploma or equivalent
Previous medical reception or reception experience preferred.
Skills and Abilities
Understands and demonstrates Critical Moments of Service techniques and standards
Ensures reception and lobby areas are well maintained and clean
May be required to work flexible hours and overtime during peak hours.
Preforms all other duties as assigned.
May be responsible for working in alternate locations
Basic knowledge of keyboard skills and medical terminology preferred.
Good interpersonal and written communication skills.
Basic knowledge of Epic preferred.
Special Physical Demands
The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
Medium work exerting 10 to 25 lbs of force or lifting occasionally.
While performing the duties of this job, the employee is frequently required to sit, handle, finger, feel, reach, talk and hear.
The employee is occasionally required to stand, walk, stoop, kneel, crouch and crawl.Specific vision abilities required by this job include frequent close vision and ability to adjust focus and occasional distance vision.
Prolonged sitting. Manual dexterity needed to operate telephone and keyboard.Level of Supervision
Some independent judgment is required, but alternatives are limited by standard practices or procedures
