Applications & Technical Support Engineer - Florence, United States - Clear IT Recruitment

    Clear IT Recruitment
    Clear IT Recruitment Florence, United States

    2 weeks ago

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    Description


    Our client is seeking an eager Graduate/ young professional to succeed as a Applications & Technical Support Engineer in their Heathrow office.


    Job Specification:
    Your daily duties will be as follows:


    • Provide product and application support for customers both off-site and on-site
    • Provide continued support for Sales Engineers
    • Test and create reports for technical applications
    • Launch new products to sales teams by giving presentations, demonstrations and tests
    • Plan, design, develop and deliver trainings on existing products
    • Control preparation , management and fixing of demonstration equipment for Sales Engineers
    • Develop, update and disseminate technical guides and tips in order to increase the knowledge and skill level of the sales force via company intranet and/or electronic newsletters
    • May need to assist salespeople with on-site presentations to customers, as and when needed
    • Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
    • Understand and observe company/department policies and procedures
    • Handling IT related issues and other duties or projects, as and when assigned
    • Develop, proofread and modify all new product release materials such as product literature, technical and sales manual, training manual through coordination with the parent company
    • Attending and supporting marketing exhibitions

    Qualifications:

    • Degree educated in an engineering or technical discipline
    • Placement/year in industry preferred
    • Must be eligible to work in the UK
    • Must have a full driving licence, valid in the UK
    Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.

    Please Note:
    Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful
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