Area Manager - Boston, United States - ConnectSolutions

Description

Position Overview:
Earle III Building Maintence Inc Greenly Pro

is currently seeking an experienced and motivated Area Manager to oversee our janitorial operations in the Boston area]. The Area Manager will manage a janitorial staff team, ensure quality service delivery, and maintain client satisfaction.

The ideal candidate will have a strong background in janitorial management, excellent leadership skills, and a passion for customer service.

OVERVIEW

As an Area Manager, you will have responsibility for overseeing the operational aspects and the continued profitability of multiple accounts.

JOB DUTIES
Participates in budget preparation
Responsible for resource planning proper scheduling, equipment, supplies
Responsible for supporting selection, development, and retention of employees
Determine, approve and monitor staffing levels of each property
Provide constructive feedback to staff on a continuous basis at each account
Minimize staff turnover at each client site by communicating and overseeing training programs and by serving as a key employee relations point of contact
Conduct on-site inspections and ensure each property is consistently maintained
Escalate client complaints and resolve issues in a timely and professional manner
Review weekly site budget performance and enforce recommendations for improvement
Solicits new business and provides quotes for services
Infuse the team with a commitment to safety by practicing safe work habits
Operate with a high level of integrity in all interactions with clients and team members
Monitor and ensure site contractual obligations are being met
Ability to read, write, and perform advanced math.
Ability to communicate effectively both written and orally in English, Spanish, and Portuguese.

Schedule:

10-hour shift
8-hour shift

Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Work Location:
Multiple Locations


REQUIREMENTS
Property management/janitorial experience in a leadership role in a janitorial services, property management, or hospitality/housekeeping services company
Excellent interpersonal and communication skills
Thorough knowledge of all Microsoft Office applications and mobility devices.
Flexibility to respond to customer needs during non-business hours

Schedules may be 3:00pm

11:00pm or 7:00am to 4:00pm, flexible hours
Strong organizational skills, ability to work independently and sometimes under pressure.
Ability to work independently and as a productive member of a team, and under pressure
Valid Driver's License

Languages:
English and Portuguese (fluent) and Spanish.
Authorized to work in the United States
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