Assistant Store Manager - Niagara Falls, United States - Guess

Guess Niagara Falls, United States

4 days ago

Description

Job Description

Reports to:
Store Manager

Supervises:
Assists management with all sales associates, desk associates, stock associates

Position Overview

The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.

People Development

Ensure all associates complete training per company guidelines
Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience

Customer Experience

Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and followup with team
Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom

Drive Sales + Profitability

Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion

Operational Effectiveness

Meet all payroll expectations
Control company assets by meeting all loss prevention measures
Execute and comply with all company policies and procedures

Additional Responsibilities

Uses sound judgment when making decisions
Excellent communication skills
Acts with integrity and respect
Adapts to changes required by the business
Ability to handle multiple tasks simultaneously
Assumes and completes other duties as assigned by supervisor

Job Requirements

A proven track record for driving sales and profit, people development, and/or succession planning rating of TD or better
Minimum two years experience with a proven track record for driving sales and profit results and training and developing a team of individuals
Personal computer and detailed report analysis
High school education or equivalent preferred
Some heavy lifting in excess of 30 pounds
Scheduled shifts may require standing for a minimum of eight hours

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