Desktop Engineer - Newport Beach, United States - Randstad Digital

    Randstad Digital
    Randstad Digital Newport Beach, United States

    2 weeks ago

    Default job background
    Description

    We are looking for an organized and motivated individual to help ensure our end users are provided equipment in a timely manner and inventory is kept accurate and organized.

    Required Skills - Organization, documentation, logistics, inventory

    Job Duties -

    • Image Laptops and Desktops for Technicians to Configure.
    • Ship And Track Boxes for Returning Deployment/Return.
    • Ship Equipment to Other Sites as Needed.
    • Other Tasks as Necessary

    Job Requirements -

    • Proficiency With ServiceNow Within 30 Days of Start Date.
    • Strong Adherence to Established Processes.
    • Clearly Document All Actions Taken to Work and Close a Ticket.
    • Professional Communications with Both Team Members and End-Users.
    • Adhere To Established Ticket SLA
    • Adhere To Established Update Frequency.
    • Properly And Timely Submit Timesheets Each Week. If working in California Also Submit Written Timesheet Via Proper Form.

    Desired Skills & Experience -

    • Strong Organizational Skills.
    • Strong Interpersonal Skills.
    • Strong Team Mentality.
    • Strong Drive to Support Team Members.
    • Strong Annotation Skills.
    • Experience with Service NOW.