Behavioral Health Clinic Receptionist - La Grande, OR

Job summary

Greet patients upon arrival verify and update patient demographics during check-in and ensure completion of necessary registration forms Schedule patient appointments ensuring appropriate time for procedures and manage schedule changes in the EHR Answer phone calls take accurate messages and manage various electronic communications EHR text email instant messaging Verify insurance benefits and eligibility at scheduling and check-in seeking assistance with unfamiliar plans as needed Ensure all scheduled patients are checked-in checked-out provided an after-visit summary and scheduled for follow-up as appropriate Collect patient payments including co-pays deductibles co-insurance and non-covered services Maintain accurate patient information in the EHR using correct grammar spelling punctuation following Epic Registration Standards adhering to confidentiality privacy guidelines such as HIPAA when handling patient information Provide General Administrative Support Assisting with filing organizing paperwork faxing other clerical tasks as needed Open close clinic according to established procedures Apply new knowledge to improve performance

Job description