Business Analysts - Austin, United States - estaffing Inc

Description

Job Description

Business Analyst

Hybrid in Austin TX

Long Term Contract

Job Description :

The worker's responsibilities and skills must include:

Previous experience with and expert knowledge of ServiceNow capabilities

Mapping processes and designing technical solutions to address pain points, improve processes and

increase automation.

Gathering business, functional, and non-functional requirements.

Defining product themes, epics, user stories and product features.

Facilitating prioritization sessions for the product backlog.

Facilitating sprint planning sessions to establish a sprint backlog.

Documenting requirements and system design using approved agency formats.

Being a creative thinker to solve business issues.

Mediating business units that may have conflicting requirements.

Assisting in the translation of business requirements into detailed technical specifications.

Facilitating and documenting AS-IS and TO-BE process flows and system design.

Writing test cases and scripts to validate code is working as documented.

Writing release notes and training documentation.

Requirements :

5 Skilled in facilitating large group meetings with internal and external resources

Preferred (Optional): insert specific preferred skills for this Contract Position)

Years Skills/Experience

2 Experience with one or more state of Texas government agencies

2 Experience with ServiceNow Security Operations or GRC

2 ServiceNow certification