- Responds to the individual needs of the other person.
- Opens, closes, and secures the YMCA building(s).
- Hands out locker keys and towels; may monitor the locker rooms as required.
- Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Maintains cleanliness and organization of the welcome center/lobby area.
- Conducts interviews and/or tours responsive to the needs of prospective members.
- Registers/sells and accepts payments for programs and, on occasion, memberships.
- Develops and maintains positive relationships with volunteers and members and helps members connect with one another and the Y.
- Serves others by intentionally welcoming, connecting, and supporting members, and inviting them to get involved and give back to the community.
- Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
- Ensures that accounting and related procedures are followed for cash, reporting, and merchandise sales.
- Completes data entry for close outs and deposits accurately.
- Maintains confidentiality in regards to members' information.
- Makes decisions regarding routine problems where precedents have been established.
- Applies all YMCA policies and procedures dealing with member services and exemplifies the YMCA core values of caring, honesty, respect, responsibility, and faith.
- All other duties as assigned.
- Communication & Influence
- Engaging Community
- Must be at least 18 years of age; high school diploma or GED required.
- Previous customer service, sales or related experience preferred.
- Possess skills in managing multiple priorities, organization, attention to detail and customer relations.
- Excellent interpersonal and problem-solving skills.
- Capacity to work cooperatively in a team environment.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
- Ability to handle monetary transactions accurately and properly.
- Basic knowledge of computers and ability to become proficient in AMA YMCA software.
- CPR/AED/O2/First Aid certifications and Child Abuses Prevention, Understanding Your Biases, Anti-Harassment, Blood Borne Pathogens, Hazard Communication Awareness, and Slips, Trips, and Falls trainings required within 30 days of hire.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
- The employee frequently is required to stand, sit and reach, and must be able to move around the work environment.
- The employee must occasionally lift and/or move up to 10 pounds.
- Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
- The noise level in the work environment is usually moderate.
- Dental and Vision Insurance
- Wellness benefits with unlimited doctor visits
- Accident, Critical Illness, and Cancer insurance options
- Competitive compensation
- Flexible work schedules
- 12% paid retirement after meeting eligibility requirements
- 403(b) retirement savings account
- Free YMCA individual membership and discounted program fees
- Ongoing training and development opportunities
- Opportunities for advancement
- Paid time off after meeting eligibility requirements
- Inclusive culture
- Consistent hours
- Opportunities to connect with your community through volunteer events
-
Arlington-Mansfield Area YMCA Mansfield, United StatesJob Description · Job DescriptionARLINGTON-MANSFIELD AREA YMCA JOB DESCRIPTIONMember Services Associate EVENING SHIFT & WEEKENDS (4 PM - 9 PM) · POSITION SUMMARY: · This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening c ...
-
Personal Trainer- North YMCA
2 weeks ago
Arlington-Mansfield Area YMCA Arlington, United StatesJob Description · Job DescriptionARLINGTON-MANSFIELD AREA YMCA JOB DESCRIPTIONPersonal Trainer · POSITION SUMMARY: · This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy livi ...
-
Arlington-Mansfield Area YMCA Arlington, United StatesJob Description · Job DescriptionARLINGTON-MANSFIELD AREA YMCALifeguard · BENEFITS: · Free Lifeguard Certification · Free YMCA Membership · Discounts on Y Programs · POSITION SUMMARY: · This position supports the work of the Y, a leading nonprofit, charitable organization committ ...
-
Group Exercise Instructor- North YMCA
2 weeks ago
Arlington-Mansfield Area YMCA Arlington, United StatesJob Description · Job DescriptionARLINGTON-MANSFIELD AREA YMCAGroup Exercise Instructor · POSITION SUMMARY: · This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and ...
-
Member Services Associate- Central YMCA
3 weeks ago
Arlington-Mansfield Area YMCA Arlington, United StatesJob Description · Job DescriptionARLINGTON-MANSFIELD AREA YMCA JOB DESCRIPTIONMember Services Associate Mornings & Evening Shifts & WEEKENDS · POSITION SUMMARY: · This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening co ...
-
Member Services Associate- North Y
2 weeks ago
Arlington-Mansfield Area YMCA Arlington, United StatesJob Description · Job DescriptionARLINGTON-MANSFIELD AREA YMCA JOB DESCRIPTIONMember Services Associate · POSITION SUMMARY: · This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, he ...
-
Member Services Associate- North Y Evenings
21 hours ago
Arlington-Mansfield Area YMCA Arlington, United StatesJob Description · Job DescriptionARLINGTON-MANSFIELD AREA YMCA JOB DESCRIPTIONMember Services Associate EVENING SHIFT & WEEKENDS (4 PM - 10 PM) · POSITION SUMMARY: · This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening ...
-
Evidence Based Program Coordinator
3 weeks ago
Arlington-Mansfield Area YMCA Arlington, United StatesJob Description · Job DescriptionARLINGTON-MANSFIELD AREA YMCA JOB DESCRIPTIONJob Title: Evidence Based Program Coordinator · Job Location: Cooper & Mansfield YMCA · FLSA Status: Non-exempt · Job Code: · Reports to: Director of Healthy Lifestyles · Revision Date: 08/02/23 · Lead ...
-
CNA, HHA, PCA, Caregiver
2 weeks ago
Home Care Assistance of Arlington Grand Prairie, United StatesJob Description · Job DescriptionHome Care Assistance of Arlington is looking for Caregivers to join our growing team. Home Care Assistance is the premiere in-home care provider for seniors. We strive for the optimal well-being of our Client. Our strong core values provide pride ...
-
CNA, HHA, PCA, Caregiver
3 weeks ago
Executive Aviation Irving, TX, United StatesHome Care Assistance of Arlington is looking for Caregivers to join our growing team. Home Care Assistance is the premiere in-home care provider for seniors. We strive for the optimal well-being of our Client. Our strong core values provide pride in our Caregiving Team. · Home C ...
-
CNA, HHA, PCA, Caregiver
2 weeks ago
Home Care Assistance of Arlington Irving, United StatesJob Description · Job DescriptionHome Care Assistance of Arlington is looking for Caregivers to join our growing team. Home Care Assistance is the premiere in-home care provider for seniors. We strive for the optimal well-being of our Client. Our strong core values provide pride ...
-
CNA, HHA, PCA, Caregiver
4 weeks ago
Executive Aviation Grand Prairie, United StatesHome Care Assistance of Arlington is looking for Caregivers to join our growing team. Home Care Assistance is the premiere in-home care provider for seniors. We strive for the optimal well-being of our Client. Our strong core values provide pride in our Caregiving Team. · Home C ...
-
RN, PRN-Medical
3 weeks ago
Methodist Health System Mansfield, TX, United StatesWork Shift : · Registered nurse renders highly professional and technical nursing care to assigned patients. · Provides direct and indirect patient care using the nursing process (assessment, planning, implementation, and evaluation). · Supports the mission, vision, values and ...
-
Restaurant General Manager
2 weeks ago
Taco Bell Mansfield, United StatesRestaurant General Manager · Mansfield, TX · You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit ...
-
Lead Warehouse Person
21 hours ago
Hanes Companies Fort Worth, United StatesJob Description · Job DescriptionHanes Geo Components is looking to hire an experienced Lead-Warehouse Person for our branch in Fort Worth, TX · This position is responsible for daily operation of the warehouse. Primary duties include: · Loading and unloading trucks · Insuring ...
-
registered nurse prn
3 weeks ago
Methodist Health System Mansfield, TX , USA, United StatesHours of Work : · 12 hours per shift · Days Of Week : · per PRN agreement · Work Shift : · PRN (United States of America) · Job Description : · Your Job: · Registered nurse renders highly professional and technical nursing care to assigned patients. · Provides direct and indirect ...
-
Shift Manager
2 weeks ago
Taco Bell Mansfield, United StatesShift Manager · Mansfield, TX · You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. · Basic Function: To di ...
-
Assistant Preschool Teacher
2 days ago
Guidepost Montessori Mansfield, United StatesWe are hiring a Preschool Assistant Teacher for our lovely Guidepost Montessori school at Mansfield · Get the opportunity to empower 3 to 6-year-olds to gain independence, self-confidence, and an enduring love of learning · Your Role · We're looking for an enthusiastic, adapta ...
-
Assistant Manager
20 hours ago
Taco Bell Mansfield, United StatesAssistant Manager · Mansfield, TX · You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs ...
-
Baseball Trainer
2 weeks ago
TOCA USA Mansfield, United StatesJob Description · Job DescriptionAt TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they' ...
Member Services Associate- Cooper and Mansfield Y - Arlington, United States - Arlington-Mansfield Area YMCA
Description
Job Description
Job DescriptionARLINGTON-MANSFIELD AREA YMCA JOB DESCRIPTIONMember Services Associate Morning Shift
POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Member Services Associate at the Arlington-Mansfield Area YMCA maintains a supportive, positive atmosphere that welcomes and respects all individuals. The Member Services Associate responds to member and guest needs and promotes memberships and programs.
OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
ESSENTIAL FUNCTIONS:
LEADERSHIP COMPETENCIES:
QUALIFICATIONS:
WORK ENVIRONMENT & PHYSICAL DEMANDS:
BENEFITS:
