Front of House Restaurant Manager - Gulfport, MS
2 days ago
Job description
Full-time
Description
We are seeking a highly skilled and experienced Restaurant Manager to oversee the daily operations of our high-paced dining establishment. The ideal candidate will have a deep understanding of hospitality, strong leadership abilities, and a passion for delivering exceptional guest experiences. This role requires meticulous attention to detail, effective team management, and a refined approach to customer service.
Key Responsibilities:
- Operational Oversight:
- Manage daily restaurant operations to ensure a seamless and refined guest experience.
- Maintain high standards of food quality, presentation, cleanliness, and service.
- Ensure compliance with health, safety, and sanitation regulations.
- Guest Relations:
- Greet guests, resolve complaints, and ensure overall guest satisfaction.
- Foster a warm and welcoming atmosphere aligned with fine dining expectations.
- Maintain a presence on the floor during service periods to oversee guest experiences.
- Staff Management:
- Recruit, train, schedule, and supervise front-of-house staff, including hosts, servers, bartenders, and bussers.
- Lead pre-shift meetings and ongoing training to uphold service standards.
- Motivate and coach staff to deliver attentive and polished service.
- Financial & Inventory Management:
- Monitor budget, revenue, and expenses to ensure profitability.
- Oversee ordering, inventory, and cost control for beverages and non-food items.
- Analyze sales data and adjust strategies to meet financial goals.
- Collaboration & Communication:
- Work closely with the Executive Chef and kitchen team to ensure menu consistency and flow of service.
- Coordinate with marketing teams for promotions, events, and seasonal offerings.
- Maintain clear communication with ownership or senior management regarding performance and feedback.
Requirements:
- Proven experience as a restaurant manager, preferably in a fine dining or upscale environment.
- Exceptional customer service and interpersonal skills.
- Strong leadership, organizational, and decision-making abilities.
- Solid understanding of restaurant financials and operational controls.
- Knowledge of wine, spirits, and fine cuisine is highly preferred.
- Flexible schedule, including evenings, weekends, and holidays.
Physical Requirements:
• Ability to stand for extended periods while assisting guests.
• Ability to move, lift, or carry items up to 50 lbs.
• Comfortable working in a lobby environment with frequent guest interactions.
Education & Experience:
- Degree in Hospitality, Business Administration, or a related field (preferred).
- 3–5 years of restaurant management experience preferred.
Salary & Benefits:
- Competitive salary
- Health, dental, vision, and other insurance
- 401K with company match
- PTO
- Team Member discounts at company properties
Salary Description
Salary
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