Client Services Representative - Charlottesville
2 weeks ago

Job summary
You will engage with a global audience during high-impact moments in their professional journey, ensuring each interaction is thoughtful, accurate and resolved with care.
Responsibilities
- Serve as the primary point of contact for candidates members and prospects via phone chat and written channels providing clear accurate and empathetic guidance
- Take ownership of customer inquiries that require critical thinking interpretation of policies and sound judgment not simple transactional responses
Job description
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