- Water Heater replacement and repair
- Represent Jackson Comfort in a professional manner with customers, vendors, staff, and the general public
- Regularly communicate with Plumbing Coordinator
- Properly select invoice tasks, complete all necessary forms, complete invoice summary, and debrief call with Plumbing Coordinator
- Input or updating all customer equipment data into CRM
- Utilize all pertinent marketing materials (stickers, tags, handouts, forms, etc.)
- Ensure your truck stock is replenished and your truck bin is empty
- Attend company provided training classes
- Conduct a vehicle inspection
- Inventory truck stock
- Dental insurance
- Employee assistance program
- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed
- Buffalo, NY: Relocate before starting work (Required)
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Journeyman Service Plumbers Needed - Buffalo, NY, United States - T-Mark Plumbing, Heating, Cooling, and Electric
Description
Welcome to *T-Mark Plumbing, Heating, Cooling, and Electrical*, where passion meets purpose, and every day is an opportunity to make a difference.
For decades, we've been at the forefront of delivering exceptional service and exceeding customer expectations, with our unwavering commitment to 100% customer satisfaction driving everything we do.
As a Plumber on our team, you'll have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers.
From installing new plumbing systems to diagnosing and fixing issues and everything in between, you'll be at the forefront of delivering top-notch plumbing services that our customers can rely on.
As a Service Plumber at T-Mark, you will play a pivotal role in our mission to provide unparalleled plumbing solutions that prioritize the well-being and satisfaction of our customers.
Your technical expertise, dedication to excellence, and customer-centric approach will contribute to our commitment to delivering exceptional residential plumbing services.
*Diagnose common and diverse plumbing emergencies efficiently and accurately and perform plumbing servicesContinual Improvement*:
Actively participate in performance reviews, self-assessments and trainings. Identify areas for personal improvement and set development goals to enhance overall job performance.
* *First-
Time Fix Rate:
*Achieve a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call.
* *Service Revenue Generation: *Diagnose and troubleshoot plumbing issues, recommending appropriate solutions and discussing options with customers. Consistently meet or exceed monthly service revenue targets, contributing to the company's financial growth and success.
Technical Excellence:
*Diagnose common and diverse plumbing emergencies efficiently and accurately and perform plumbing services. Demonstrate continuous improvement in technical skills and knowledge through training, certifications, and staying updated on industry best practices.
* *Inventory Management: *Keep track of service vehicle inventory and parts stock, ensuring accuracy and minimizing unnecessary expenses due to missing or overstocked items.
* *Ensure zero safety incidents or accidents within the performance period.
* *Documentation Accuracy: *Maintain accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform.
* *If you're ready to take the next step in your career and become part of a team that values excellence, integrity, and camaraderie, then T-Mark Plumbing, Heating, Cooling, and Electrical is the place for you. *Job Type: Full-time
Company truck
residential service plumbing:
Journeyman Plumbers license (Preferred)
Ability to Relocate: