- Manage inbound inquiries from potential customers via phone, email, and online chat in a professional and timely manner
- Actively listen to customers' needs and concerns, and provide accurate and comprehensive information about products or services
- Build rapport with customers to establish trust and understanding, effectively conveying the organization's mission and values
- Qualify leads based on predefined criteria and assess their potential fit for products or services
- Utilize sales techniques to guide customers through the initial stages of the sales process, addressing any objections or questions they may have
- Collaborate closely with the sales team to ensure a seamless handover of qualified leads and provide ongoing support throughout the sales cycle
- Maintain accurate and detailed records of customer interactions and sales activities in the Customer Relationship Management (CRM) system
- Stay up to date on product knowledge, industry trends, and competitor offerings to effectively position products or services in the market
- Participate in regular training sessions and team meetings to enhance sales skills and contribute to a positive team environment
- Uphold high standards of customer service and professionalism in all interactions, reflecting positively on our organization's brand and reputation
- Bachelor's degree in Business Administration, Marketing, Communications, or related field, preferred
- Proven experience in sales, customer service, or a related field, with a track record of achieving sales targets or objectives
- Proficiency in Customer Relationship Management (CRM) software and other sales tools, a plus
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Inbound Sales Intake Specialist - Spring Hill, United States - SHR Talent
Description
Job Description
Job DescriptionSHR Talent is partnering with a mission-driven organization in its search for an enthusiastic and dedicated Inbound Sales Intake Specialist to join their organization. In the role as the Inbound Sales Intake Specialist, you will be the initial point of contact for potential customers who reach out seeking information about products or services. The Inbound Sales Intake Specialist primary responsibility will be to engage with prospects, understand their needs, guide them through the stages of the sales process, and secure commitments.
As the face of our client's organization, you must have a passion for the client's organization's mission and a genuine desire to make a positive impact in the world as the Inbound Sales Intake Specialist will play a crucial role in conveying the mission and values to potential customers, ultimately driving sales and contributing to growth and impact.
An ideal candidate for the Inbound Sales Intake Specialist role will possess excellent communication skills with the ability to articulate complex information in a clear and concise manner, strong interpersonal skills with the ability to build rapport and establish trust with diverse audiences, active listening skills and the ability to empathize with customers' needs and concerns, the ability to adapt to a fast-paced and dynamic work environment while maintaining a positive attitude and willingness to learn and grow, and will be detail-oriented with excellent organizational and time management skills.
The Inbound Sales Intake Specialist is a commission-based position, with uncapped earning potential.
Responsibilities:
Qualifications:
#ZRCompany DescriptionSow Harvest Reap (SHR) offers a new solution to your recruiting needs.
Our mission is to connect the best finance, accounting, IT, and healthcare talent in the market with top employers who are in search of valued members. By bringing together top candidates and high quality employers, we are able to promote the foundation of success.
We continually support the basis of the relationships we have formed through superior service and in-depth knowledge of all of our Clients' staffing needs.
Our goal is to always provide outstanding customer support in order to ensure that the partnerships we have formed consistently produce beneficial results.
Services:
- Direct or Permanent Placement
- Contract-to-Hire
- Contract
Contact Us
SHR Talent
33 Music Square West Ste. 100A
Nashville, TN 37203
Company Description
Sow Harvest Reap (SHR) offers a new solution to your recruiting needs. \r\r
Our mission is to connect the best finance, accounting, IT, and healthcare talent in the market with top employers who are in search of valued members. By bringing together top candidates and high quality employers, we are able to promote the foundation of success. \r
\r
We continually support the basis of the relationships we have formed through superior service and in-depth knowledge of all of our Clients' staffing needs. \r
\r
Our goal is to always provide outstanding customer support in order to ensure that the partnerships we have formed consistently produce beneficial results. \r
\r
Services: \r
- Direct or Permanent Placement \r
- Contract-to-Hire\r
- Contract\r
\r
Contact Us\r
SHR Talent\r
33 Music Square West Ste. 100A\r
Nashville, TN 37203\r
