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Loma Linda

    Patient Service Rep - Loma Linda, United States - Loma Linda University Medical Center

    Loma Linda University Medical Center
    Loma Linda University Medical Center Loma Linda, United States

    3 weeks ago

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    Description

    Job Summary:
    The Patient Service Rep manages patient flow for electronic check-in, check-out, and appointment procedures. The job requires exceptional communication and interpersonal skills and efficiency. All activities must be conducted in a confidential, professional, and personable manner. Performs other duties as needed.


    Education and Experience:
    High School Diploma or GED required. Minimum six months required of customer service, general office or Receptionist vocational training, medical field preferred.


    Knowledge and Skills:
    Knowledge of medical terminology preferred. Able to keyboard 40 wpm. Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.


    Licensures and Certifications:
    Valid driver's license required.

    Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
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