Associate, Cloud Engineer - Nashville, United States - SitusAMC Holdings Corporation

Description

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers.

Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry.

If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team


Position Overview:
This role specialize in the creation, testing, and implementation of cloud-based infrastructure. This role is responsible for the planning, design, management, maintenance, and support of cloud computing applications. This role determine technological needs and suggest solutions that meet them.

This role enhances the delivery of cloud deployments and collaborate with development teams and other personnel to streamline infrastructure services.

This role evaluate older applications and determine their viability to be migrated or transferred to cloud services. This role will design, implement, and manage cloud-based systems for businesses and when appropriate, help debug cloud stacks.

This role will collaborate with engineering and development teams to evaluate and identify optimal solutions and to educate teams on the implementation of new cloud technologies and initiatives.

Essential Job Functions:
Repair and recover from hardware, software, and process failures.

Provide backup and recovery support and guidance for cloud resources.

Design, execute, rollout, and evangelize the cloud operating model.

Additionally, lead in defining standards on tools supporting pipelines with a Security first mindset.

Coach other engineers in best practices and encourage experimentation.

Ensure the quality of architecture and design of systems.

Plan and coordinate reviews and approval of technical deliverables.

Build and execute unit tests and unit test plans.

Produce data-based reports on technology risk for senior management.

Develop infrastructure documentation and technology mappings in compliance with SOPs.

Monitor progress by maintaining dialogue on work and results.

Develop installation and monitoring tools for support and operations.

Work closely with developer teams to create an automated CI/CD pipeline.

Conduct assessments, build blueprints and roadmaps, build proofs of concept, and write technical points of view.

Perform audit checks for security, process, and resource compliance.

Continuously improve patterns, practices, and operational efficiency within the team.

Contribute to training and customer support activities as needed.

Communicate fluently with business stakeholders, product managers, researchers, and developers.

Provide recommendations and technology-based solutions to business requirements

Provide 1st, 2nd, and 3rd level support to Service Desk and other staff

Troubleshoots problems, answer hardware and software questions and provide general technical assistance to the firm.

Create documentation of server systems, operational procedures, topology, and hardware/software inventory

Maintains and coordinates servicing of all network-connected servers and peripherals

Provide technical guidance and mentoring of team members, as needed

Maintain a good working knowledge of all firm infrastructure and applications services

Maintain asset records

Document problem resolutions into the appropriate systems

Troubleshoot, analyze, and resolve system and user problems

Plan, organize, and coordinate work assignments and prioritize workload

Provide backup coverage for other Cloud Engineers when needed

Rapidly deploy fixes to systems in response to newly identified stability and security threats

Knowledge and understanding of ITIL and SRE

Other activities as may be assigned by your manager

Bachelor's or Graduate's Degree in computer engineering, computer science, engineering or information systems or equivalent combination of education and experience

Three to five years related experience

Fluent in Python, Powershell, and a variety of programming languages, software, and systems

Strong computing and scripting skills

Comfortable with Agile practices

Able to work in an environment using cloud systems

Familiar with SaaS processes and products

Experience leading projects

Excellent communication and interpersonal skills and professional appearance

Proficiency in backup integrity and recovery coordination along with disaster preparedness planning

Knowledge of networking WAN/LAN protocols including DHCP, DNS, and WINS

Self-motivated, with the ability to work in both a team environment and individually

Knowledge of the relevant computer systems, applications, and equipment to provide customer support of technical terminology, concepts, and applications

Ability to understand and comply with the relevant department and/or corporate policies, procedures, and guidelines as they pertain to customer support

Knowledge of relevant commonly-used concepts, best practices, and procedures

Knowledge of local and remote computer system diagnostic tools

Strong communication (oral, technical, and written) skills

Strong analytical ability, good judgment, strategic and multidimensional thinker

Problem solves using interpersonal relations and diplomacy skills

Detail oriented and organized

Strong commitment and dedication to the position and a team player


Qualifications/ Requirements:

Special Requirements:
·

The employee may be required to report to a different local office as a normal, contemplated, and mandated incident of their employment
·

Ability to lift and carry 50 pounds
·

Travel up to 25% of time

Note:
This job description is not intended to be all inclusive or exclusive.

At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings.

SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties.

Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

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