- Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote Crescent and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
- Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.
- Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
- Close guest accounts at the time of checkout and ascertain satisfaction. In the event of dissatisfaction, negotiate a compromise, which may include authorizing revenue allowances.
- Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert, especially during emergencies and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
- Comply with attendance rules and be available to work regularly.
- Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
- Run audit reports/journals from the front office system, Point of Service and the computer.
- Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
-
Night Auditor
2 weeks ago
Hyatt Place Silverton Village Las Vegas, United StatesJob Description · Job DescriptionAt Hyatt Place Las Vegas at Silverton Village, we believe our guests select Hyatt Place because of our caring and attentive team members who are focused on providing efficient service and meaningful experiences. The Lead Gallery Host will greet gu ...
-
Night Auditor-Graveyard
2 weeks ago
Tuscany Suites and Casino Las Vegas, United StatesJob Description · Job DescriptionLocated just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or ...
-
Night Auditor
3 weeks ago
Remington Las Vegas, United StatesJob Description · What you will be doingPerform all daily audit functions for front office and each outlet of the hotel. · Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a ...
-
Night Auditor
11 hours ago
SpringHill Suites by Marriott Las Vegas Convention Center Las Vegas, United States Part timeGreet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.Complete the registration proce ...
-
Security Officer- Westin Hotel
1 day ago
Westin Las Vegas Las Vegas, United States Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Franci ...
-
Quality Inspector Quality Inspector
4 weeks ago
Trivium Packaging McCarran, NV, United States· Quality Inspector · Job ID: · 38521 · Location: · McCarran, NV, US · Education Level: · High-School Diploma · Location Type: · On-site · Talent Area: · Quality · Trivium Packaging is aglobal sustainability leader in metal packagingwith more than 60 locations worldwide, nearly ...
-
Quality Inspector
3 weeks ago
Trivium Packaging McCarran, United StatesTrivium Packaging is a global sustainability leader in metal packaging with more than 60 locations worldwide, nearly 8,000 employees, and an annual revenue of approximately €3.0 billion. Trivium serves a diverse range of customers in a variety of end markets such as food, seafood ...
-
Revenue Auditor
2 weeks ago
PENN Entertainment, Inc. Henderson, United States Full timeWe're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people fi ...
-
Revenue Auditor
1 week ago
PENN Entertainment, Inc. Henderson, United States Full timeWE'RE CHANGING ENTERTAINMENT. COME JOIN US. · We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers dr ...
Night Auditor - Las Vegas, United States - Crescent Hotels & Resorts
Description
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
11. Perform any other job-related duties as assigned
Qualifications
Licenses & Certifications
ServSafe Alcohol Awaren (required)
Certified Food Handler (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
EOE/AA/Disabled/Veterans Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Crescent Hotels & Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
