OCTO - Helpdesk Specialist Entry - Washington

Only for registered members Washington, United States

1 week ago

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Job Summary

The Office of the Chief Technology Officer is seeking a first level technical support representative.

Responsibilities

  • Answer calls in a dynamic IT operations environment.
  • Provide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbia.
  • Create and maintain knowledge articles in the agency's knowledge management system on a daily basis.

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