ITSM Analyst - Pittsburgh

This is a contracting role in supporting the Enterprise Operations team. The candidate should have strong ITSM/ITOM knowledge and will be a liaison between technical leaders and the technical teams. · Support our clients Incident Manager to manage incidents across Operation and m ...

This is a contracting role in supporting the Enterprise Operations team. The candidate should have strong ITSM/ITOM knowledge and will be a liaison between technical leaders and the technical teams. · The role will primarily support two areas within Enterprise Operations team: · ...

This role involves supporting Enterprise Operations teams with ITSM/ITOM knowledge. Key responsibilities include coordinating technical teams, vendors, stakeholders for effective communication; conducting post-incident reviews & root cause analysis; identifying patterns & proposi ...

IT service management analyst role supporting incident and configuration management. · ...

Aid in the development and rollout of ITSM/ITOM best practices. · ...

Utilize ServiceNow platform to streamline and optimize IT service management processes for clients. · Gather and document business requirements related to ServiceNow implementations and enhancements. · Conduct workshops with stakeholders to identify pain points and areas for impr ...

+We are looking for a Systems Analyst Senior to join our team. · +• Application Portfolio Management & Stewardship: Maintain decision-grade application portfolio records within ServiceNow. ...

This position will provide advanced analytical services to support Application Portfolio Management (APM) and ServiceNow-based portfolio capabilities. The role focuses on enabling decision-ready visibility into the application landscape by supporting application ownership coordin ...

The candidate will serve as a liaison between stakeholders and technology teams by working service tickets and remediating issues on customer loans. They will analyze ticketing data to identify trends and provide escalation support. · Candidate will be serving as the liaison betw ...

We are looking for a Systems Analyst Senior to join our team. · This role will provide advanced analytical services to support Application Portfolio Management (APM) and ServiceNow-based portfolio capabilities. · We are seeking a highly driven individual who can thrive at the int ...

We are seeking a motivated professional to support our client's business and technology teams by bridging communication between stakeholders and IT services.Analyze ticketing data to identify trends and recurring issues, escalating as needed... · ...

The Service Desk Analyst is responsible for providing technical support to the Duquesne University user community. · Monitoring and tracking customer issues to ensure resolution. · Developing self-help materials for customers and support staff. · ...

We are looking for a Service Desk Analyst to come and help us pioneer a new culture of dentistry. · The Service Desk Analyst delivers maintenance for a primary incident solution. · The analyst will be accountable for gathering information through a client conversation. · ...

We are looking for a Service Desk Analyst to come and help us pioneer a new culture of dentistry. · Answers and responds to inbound calls or request submissions from end-usersEnsures all support requests are properly documented in the service desk tracking software. · ...

We are seeking a future team member for the role of Mainframe Automation Operation to join our client's TSG Mainframe team.Their teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and ...

This position will enable decision-ready visibility into the application landscape by supporting application ownership coordination and lifecycle intent. · ...

An IT Service Desk Analyst delivers maintenance for a primary incident solution and reports to the centralized division of service desk. · ...

We are looking for a Service Desk Analyst to come and help us pioneer a new culture of dentistry. Join the tribe · The Service Desk Analyst delivers maintenance for a primary incident solution, and it is reported to the centralized division of service desk. · This person will gat ...

The Windows System Administration Intern will have basic IT Systems administration skills along with a basic knowledge of the following technologies: IP & DNS Management, Windows Server, Microsoft Azure, Experience with virtualization platforms.This is a paid full-time hybrid pos ...