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    check-in receptionist - Jackson, United States - Mississippi Sports Medicine

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    Job Description

    Job Description

    CHECK-IN RECEPTIONIST

    CHARACTERISTICS OF WORK:

    Mississippi Sports Medicine and Orthopedic Center is searching for a dedicated Check-In Receptionist who can handle working in a fast passed clinic environment with a positive attitude and a strong desire for efficiency. This position is entry-level which involves the check-in and scheduling for patients seen in clinic. Check-In Receptionists are the company's first line of contact when entering the clinic, thus, every contact made is an opportunity to provide an exceptional customer service experience.

    EXPERIENCE / EDUCATIONAL REQUIREMENTS:

    Education:

    • Graduate of four-year high school

    Experience:

    • Three (3) year experience related to described duties preferred

    ESSENTIAL FUNCTIONS:

    • Check-In and schedule patients for physicians
    • Demonstrate empathy and active listening during patient encounters
    • Must have outstanding customer service skills and work well under pressure
    • Clearly understand all HIPAA guidelines and ensure guidelines are followed in all situations
    • Provide timely response to patient and supervisor requests
    • Possess great data entry skills
    • Strong ability to multi-task
    • Strong user level of computer skills
    • Must be able to arrive to work no later than 6:50am to begin clinic at 7:00am.
    • Must be able to stay at work until 5:00pm when necessary; clinic normally ends at 4:30pm.
    • Must be able to work one Saturday a month from 7:00am-11:00am during football season (Aug.-Nov.)
    • Must have reliable transportation and willing to travel to Jackson, Madison, and Flowood offices.


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