Medical Office Assistant - Syracuse - State University of New York Upstate Medical University

    State University of New York Upstate Medical University
    State University of New York Upstate Medical University Syracuse

    4 days ago

    Default job background
    Full time
    Description

    Key Responsibilities:

    • Perceived as dependable and responsive to patient needs
    • Maintain patient confidence and trust through effective listening
    • Assist doctors with procedures, prepare patients or injections, and anticipate their needs
    • Perform multi-tasking duties, including entering EPIC orders for insurance authorizations

    Essential Skills:

    • Proficient in utilizing EPIC for tasks such as ordering, changing providers, and checking patients out
    • Able to properly intake patients, update vital signs, and record administered injections
    • Review patient charts and MD schedules to ensure smooth clinic sessions
    • Maintain sterile instruments and proper use of autoclave
    • Clean and restock patient rooms

    Collaboration and Communication:

    • Work closely with secretarial counterparts to address chart/scheduling issues
    • Act as liaison between patients, physicians, office staff, and outside contacts
    • Notify patients and front desk staff of MD/APP delays

    Education and Certification:

    Minimum Qualifications: Completion of an approved Medical Assistant or Medical Office Assistant program or one year experience directly related to the medical field; current CPR/BLS certification.

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