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    Dog Daycare Store Manager Afternoon and Weekend - Greenville, United States - Dogtopia of Haywood Road

    Dogtopia of Haywood Road
    Dogtopia of Haywood Road Greenville, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionJob SummaryWe are seeking an afternoon and weekend Dog Daycare Store Manager to join our team As a manager, you will spend your days managing the location, interacting with pet parents and supervising our canine coaches (our coaches are supervising the dogs in open play daycare and boarding). You will be responsible for ensuring profitability, growth and retaining customers and employees. One key aspect is providing tours to new customers and encouraging them to purchase weekly plans. Dog and Coach safety is our #1 goal along with a super clean and enjoyable environment for the pups. You will be leading the team and rolling up your sleeves to help get the job done.

    The ideal candidate is comfortable working with all types of dogs, can work on their feet for long periods of time, and can work well in a team environment.
    Responsibilities
    • Greet all customers daily providing positive feedback about their dogs
    • Sell customers on the value of dog daycare and the Dogtopia differentiators
    • Manage team of 3-4 canine coaches; ensuring safety and cleanliness for the dogs and coaches
    • Accurately check customers in and out of services using our Dogtopia systems: Petexec, Dashboard, Orangebook
    • Manage the lead to customer process accurately, timely and efficiently
    • Conduct in-store marketing events
    • Post daily on Instagram, Facebook, TicToc and other services pictures of dogs having fun in daycare
    • other duties as assigned
    Qualifications
    • 1 year minimum experience managing dog daycare or similar business
    • Excellent software system skills
    • Excellent front desk/customer service skills, including written and verbal communications
    • Social media skills for Instagram, Facebook and other platforms
    • Must be comfortable working with dogs of all sizes and types
    • Must be comfortable working on your feet for long periods of time
    • Strong skills with Microsoft Office suite
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