Collections Specialist - New Albany
8 hours ago
Job description
We are looking for a skilled Collections Specialist to join our team in New Albany, Indiana.In this Contract to permanent position, you will play a vital role in managing and streamlining collection processes while ensuring accuracy in billing and credit-related tasks.
This is an excellent opportunity for someone with a strong background in commercial and consumer collections.Responsibilities:
- Manage and oversee the collection of outstanding payments from both commercial and consumer accounts.
- Ensure timely follow-up with clients to resolve past-due balances and maintain positive relationships.
- Analyze accounts to identify discrepancies and implement solutions to ensure accurate billing.
- Collaborate with internal teams to streamline credit and collection processes.
- Maintain detailed records of all collection activities and ensure compliance with company policies.
- Communicate effectively with clients to negotiate payment plans and resolve disputes.
- Prepare reports that summarize collection activities, account statuses, and performance metrics.
- Review and apply payments accurately to ensure proper account reconciliation.
- Stay updated on industry best practices to enhance collection strategies.
- Utilize software tools to track account statuses and improve efficiency in collection processes.
- Proven experience in commercial and consumer collections.
- Strong knowledge of credit and collection processes.
- Excellent communication and negotiation skills.
- Ability to manage multiple accounts and prioritize tasks effectively.
- Proficiency in using billing and collection software.
- Detail-oriented with strong analytical skills.
- Familiarity with compliance regulations related to collections.
- High level of integrity and professionalism in handling sensitive financial information.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.
We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.
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