registration clerk - Batesville, United States - Margaret Mary Health

Description

Location/Department: MMPC - Physician Center - Batesville

Part time 64 hours per pay period - benefit eligible

Job Summary:

To obtain accurate demographic & insurance information for all guests & to be knowledgeable in federal & state compliance regulations required for accurate & timely billing of insurance claims.

Supervisory Responsibilities: None

Duties/Responsibilities:

• Obtains written or verbal consents for treatment.
• Completes federal, state & local forms required for each specific account type.
• Greet & login patients as they arrive for services.
• Phone appropriate department advising of patient arrival.
• Escort patient to appropriate department when indicated or advised.
• Print & review all department schedules on a daily/weekly basis.
• Pre-register all patients for future services dates, print face sheet, labels, & bracelets.
• Complete registration accurately by reviewing existing registrations thereby eliminating duplicate registrations.
• Demographic & insurance data obtained & verified on all patients.
• Obtain insurance benefits on all inpatient, surgical & designated outpatient services.
• Determine if pre-certification is required by insurance carrier prior to date of service.
• Calculate observation hours & enter for billing.
• Keep patients/visitors appraised of patient status & physician delays.
• Complete flow sheets for utilization review indicating necessary pre-certification information.
• Obtain pre-certification prior to service rendered.
• Pre-collection of money for deductibles, co-pays, coinsurance on OB, Surgery, MRI and Oncology patients.
• Arm/disarm security system, lock/unlock exterior/interior doors.
• Turn lamps/computers & other area devices on/off at beginning & close of business daily.
• Pick up magazines, papers, etc., keep waiting area clean & ready for guest.

Required Skills/Abilities:

• Strong customer service skills; effectively communicates both verbal & written
• Able to use computer & office equipment

Education and Experience:

• High school diploma or equivalent
• Minimum of 2 years relevant work experience

Physical Requirements:

• Frequent sitting, talking, & use of hands

Occasionally may need to lift up to 10 lbs