Manager Organizational Change Management - Waller, United States - DAIKIN COMFORT TECHNOLOGIES MFG LP

Description

Job Description

Job Description


Position Summary:

The Manager of Organizational Change Management will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage.

This person will focus on the people side of change – including changes to business processes, systems, and technology.
Position Responsibilities May include;

• Change Management Strategy & Planning: Develop and execute change management strategies and plans that maximize employee adoption and usage and minimize resistance.

Stakeholder Management:
Work closely with project teams and stakeholders to ensure alignment between change management and project strategies.

Training:
Design and deliver training programs related to SAP. Ensure that all users are equipped with the knowledge and skills to use the system effectively.

Communication:

Develop a communication plan that keeps stakeholders informed about upcoming changes, reasons for the changes, and the benefits of successful change.

Risk Management:
Identify potential risks and anticipated points of resistance and develop specific plans to mitigate or address concerns.

Feedback Mechanism:
Implement feedback loops with project teams and stakeholders. This includes monitoring the adoption of SAP, gathering feedback, and making necessary adjustments to improve adoption rates.

Performance Metrics:
Establish metrics to measure the success of the change management efforts. Track and report on these metrics regularly.

Continuous Improvement:
Continuously seek feedback and find ways to improve the change management process, ensuring it remains effective and relevant.

• Perform other tasks as assigned

Nature & Scope:

• Ensures work is aligned with the Director's expectations, goals, and vision
• Accountable for implementation of policies, processes, and procedures for short-term results
• Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director
• Works on difficult to moderately complex issues and projects
• Provides guidance and training to subordinates
• Has authority to hire, recommend pay, establish performance and recommend for termination
• Level of signing authority established by company policy/guidelines

Knowledge & Skills:

• Strong understanding of how people go through a change and the change process.
• Familiarity with IT project management.
• Strong communication, interpersonal, and leadership skills.
• Understanding of SAP products and their capabilities
• Support the design and deliver of training programs ensure effective use of SAP
• Develop strategies to encourage user adoption through ongoing support and adoption metrics
• Ability to work collaboratively with product owners, project managers during implementation

Experience:

• Experience with SAP implementations or other CRM platforms.
• 5-10 years in product management including defining roadmaps and owning product lifecycle and/or;
• 5 plus years of leadership experience in either direct management of teams or project management roles

Education/Certification:

• Bachelor's degree in business, psychology, IT, or a related field. Master's degree preferred.

People Management:
Yes


Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodations

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