Customer Service - Dandridge - Luttrell Staffing Group

    Luttrell Staffing Group
    Luttrell Staffing Group Dandridge

    6 days ago

    $65,000 - $120,000 (USD) per year *
    Description
    Job Description
    Do you have experience in Customer Service? We have an excellent career opportunity for you Luttrell Staffing Group is now hiring a Customer Service | New Tenant Setup for a client here in Dandridge, TN.
    Perks & Benefits:
    • Pay Rate: $16 / Hour
    • 1st shift: 8am-5pm | Monday-Friday
    • 40 Hours / Week
    • Paid Weekly
    • Temp to Hire
    • Paid Holiday and Vacation once eligible
    Experience & Skills Needed
    • Strong verbal communication: clear, professional phone conversations and in-person interactions.
    • Strong written communication: concise, well-structured emails and documentation.
    • Customer-service orientation: patience, empathy, and the ability to de-escalate or negotiate when encountering push back.
    • Research and attention to detail: verify documents and accurately capture tenant information.
    • Proficiency in Excel: building and maintaining spreadsheets, using tables, filters, basic formulas (SUM, COUNT, IF), and sorting; familiarity with data validation and conditional formatting is a plus.
    • Organizational skills: prioritizing tasks, tracking multiple tenant files, and meeting deadlines.
    • Team collaboration: coordinate updates and handoffs with internal stakeholders.
    Key Tasks & Responsibilities
    • Reach out to prospective and newly signed tenants by phone and email to gather required information (contact details, IDs, emergency contacts, lease documentation, move-in dates, utilities, etc.).
    • Communicate policy, move-in procedures, and next steps clearly and professionally.
    • Handle questions and push back calmly and constructively, escalating sensitive issues when needed.
    • Research and verify tenant-provided information as needed (background contact verification, lease terms, unit allocation).
    • Create and maintain organized Excel spreadsheets or databases to track tenant status, documents received, deadlines, and outstanding items.
    • Coordinate with leasing, maintenance, and billing teams to ensure handoff and follow-through.
    Please apply by clicking on the link below, then call or text
    Luttrell Staffing Group is an EEO employer.
    #HMGDNS
    Meet Your Recruiter
    Tiffany Johnson
    Staffing Manager
    Tiffany Johnson is a staffing manager with Luttrell Staffing Group-Dandridge. If you're looking for work in Dandridge and the surrounding areas, give her a call
    • tjohnson@
    • Connect on Facebook
    * This salary range is an estimation made by beBee
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