- Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.
- Assists with monitoring of resident satisfaction and ensures follow up on the results.
- Responds to resident/management requests and Service Request for occupied apartments as directed by Property Manager and/or Maintenance Supervisor.
- Uses service request system and schedules to establish priorities. Determines with Property Manager and/or Maintenance Supervisor, requests or emergencies that should be top priority. Monitors the completion of Service Requests in order to limit callbacks.
- Reviews daily work order priorities with the Property Manager at the beginning and end of each day.
- Oversee and ensure that established preventative maintenance programs are implemented, followed and documented.
- On a regular basis must use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc.
- Must be able to deal with moderate to high levels of stress due to meeting deadlines and reprioritizing activities.
- Responsible for the daily upkeep of the grounds and appearance of the property.
- Has a complete understanding and working knowledge of the company's policies and procedures.
- Responsible for the maintenance and security of all property-issued tools.
- This job description does not provide an all-encompassing list of duties, there may be a need to perform other duties as assigned.
- Shares on-call responsibilities; responds to resident service requests within 24 hours.
- Assists with hazardous weather problems, fires, floods, snow removal, freezes, etc.
- Regular attendance, punctuality and dependability required.
- Strongly preferred that candidate have at least one year of experience with a construction background.
- Required to provide own (industry specific) hand tools.
- A valid driver's license and reliable transportation are required.
- Ability to work independently with minimal supervision.
- Excellent time management skills; ability to prioritize work functions.
- Strong communication and interpersonal skills.
- Knowledge of building maintenance and repair.
- A positive, team-oriented attitude.
- Ability to work with a diverse group of people and customers.
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Description
Job Description
Job DescriptionSalary:Based Experience
General Maintenance Duties:
On-Call and Emergencies:
Job Requirements: