Student Financial Service Coordinator - Atlanta, United States - Morehouse College

Description

Under administrative direction, responsible for performing advanced clerical accounting functions, such as maintaining, processing, and auditing accounting transactions and payments.

Also handles internal and external customer service via phone, our departmental email, and walk-in customers at our service window.

Required Qualifications

Graduation from high school or GED equivalent and at least two years of progressively responsible experience performing recordkeeping, paraprofessional accounting or bookkeeping; or an equivalent combination of training and experience.

Preferred Qualifications Preferred Education/Experience Required Knowledge, Skills, and Abilities

• College policies, procedures and practices governing purchasing, accounts payable processing, cash handling and receipting and related financial transactions.
• Business math.
• Federal Privacy Act regulations regarding the release of private employee and student information.
• Customer service practices and etiquette.
• Principles and practices of sound business communication including English usage, spelling, grammar, and punctuation.
• Modern office practices, procedures and equipment including appropriate software applications.

Physical Demands

Essential Duties/Responsibilities

Essential Duties/Responsiblities

• Assists customers at the cashier window; accesses student accounts and answers a variety of questions about account balances, financial aid, and payments made; researches balances with key stakeholders to answer student questions; takes payments for account balances, transcripts and other transactions in cash, by check or by credit cards; records transactions in student accounts; issues receipts for all payments received; balances cash and credit card payments received; researches credit card transactions for refund issues or chargeback transactions; closes out and balances cash drawers at business office closing.
• Performs cash management duties; reconciles daily cash payments and prepares bank deposits; performs monthly cash vault reconciliations subject to manager review; counts and verifies deposits of parking and library fees and athletics receipts.
• May provide day-to-day lead work guidance and direction to student workers performing cashiering duties; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements.
• Performs a variety of clerical and administrative support duties including answering the telephone and collecting and distributing the mail, maintaining office calendars, typing correspondence and form letters and maintaining an inventory of office supplies.
• Performs related duties as assigned.

Percentage Of Time 100