Service Desk Technician II - Lexington - Red River Technology LLC

    Red River Technology LLC
    Red River Technology LLC Lexington

    3 days ago

    Description

    Job Description:

    We are seeking a Service Desk Technician II with an active Secret clearance to join our growing team on site in Lexington MA area.

    1. The ideal candidate will have minimum 3 years of IT experience with Windows administration and management of Active Directory DHCP DNS and Group Policy.
    2. Prior experience in fast-paced consulting or MSP environment is a plus
    3. Able to troubleshoot Windows and Mac OS related issues at hardware and software levels
    4. Familiarity with MS Intune MDM including configuration policies compliance policies and app protection for various device types
      • Ticketing system/SLA experience (ServiceNow preferred)
      • Intermediate knowledge of Backup Solutions (Veeam preferred)

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