Account Manager - Goleta, United States - Impulse

Description

Job Description

The Account Manager in Goleta, CA, US acts as a facilitator to promote and strengthen customer relations in order to maximize Impulse's profitability. This requires developing relationships with important contacts and ensuring that the customer has a positive, rewarding experience with Impulse.

$22 - $32 hourly

• Fostering relationships with designated customers
• Establishing and implementing strategies for accounts
• Taking orders and handling cancellations
• Executing marketing initiatives for customers
• Participating in product adoption activities and Impulse-sponsored events
• Leading quarterly account reviews with service assessments
• Making planned customer visits
• Handling tickets and tasks
• Checking in with customers who experienced dissatisfaction

• Hold a college degree in a related field
• Preferably possess at least two years' experience in sales and account management
• Proven track record of success in cultivating and nurturing customer relationships
• Outstanding oral and written communication abilities
• Legally allowed to work in the US while performing duties in an office environment

We are enabling businesses to operate more effectively in a digital world. To drive this we need talented people who are energized by change, ready for challenges, and want to make a difference. To help people work better you need to know them, their business, and how they create value. We place our highest value on meaningful relationships, knowing our customers, and putting our expertise to work for them.

Impulse's Core Values are to "Throw a great party for our customers every day"

• Be Prepared - Prepare in advance and sweat the details.
• Know Your Guests - Learn about each of our guests and craft a unique experience.
• Have Fun - Enjoy what we do, who we get to do it with, and where we get to do it.
• Make Them Feel Good - Our guests will remember how we make them feel more than what we do for them.
• Adapt on the Fly - Minimize the impact of unexpected events; safeguard our guests' experience.