- Maintain complete knowledge of hotel operations, scheduled daily activities, and room products.
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Answer telephone calls within 3 rings, using correct salutations and telephone etiquette.
- Ascertain callers' needs through open-ended questions.
- Describe room accommodations and all amenities.
- Accommodate special requests and designate such in the system following the hotel's standard operating procedures.
- Access guest history records to best service guests; maintain accurate information in guest history files.
- Resolve guest complaints, ensuring guest satisfaction.
- Obtain assigned bank and ensure accuracy of contracted monies. Always keep the bank secure.
- Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery).
- Present folio to guest and resolve any disputed charges.
- Assist all departments/executives in obtaining appropriate information regarding groups, inventory, and guest information.
- Perform additional duties, as assigned.
-
· AM/PM Guest Services Agent · Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes co ...
North Myrtle Beach, SC $25,000 - $35,000 (USD) per year1 week ago
-
We're looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you'll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional ser ...
Myrtle Beach4 days ago
-
To perform in a pleasant, professional and efficient manner, a combination of duties mainly related to guest relations within a hospitality environment. · ...
North Myrtle Beach, SC1 month ago
-
The Kingston Resorts is a 145-acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20 minute trip to Broadway at the Beach. This resort is home to the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantatio ...
Myrtle Beach, SC $28,000 - $38,000 (USD) per year1 week ago
-
Guest Service Agent required for full-time position at Embassy Suites Myrtle Beach. · ...
Myrtle Beach, SC1 month ago
-
The Kingston Resorts is a 145 acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20 minute trip to Broadway at the Beach. This resort is home to the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantatio ...
Myrtle Beach, SC $28,000 - $38,000 (USD) per year1 week ago
-
This is a seasonal, · Part-Time position working at the Hilton Myrtle Beach Resort. · We offer Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, · Maintain complete knowledge of hotel operations,scheduled daily activ ...
Myrtle Beach, SC1 month ago
-
We are looking for a Guest Service Agent who is passionate about delivering exceptional customer service. · Maintain complete knowledge of hotel operations. · Answer telephone calls within 3 rings. · Accommodate special requests and designate such in the system. · ...
Myrtle Beach, SC1 month ago
-
As Lead Guest Services Agent at Luxury Beach Rentals, you will be leading the team that is the face of our company, providing exceptional customer service to our valued guests. Your role will involve answering inquiries, troubleshooting issues, and ensuring that our guests have a ...
Myrtle Beach, SC $28,000 - $38,000 (USD) per year5 days ago
-
Greet and interact with guests in a genuine, friendly, and professional manner Block guest rooms and process guest registration and room assignments Accommodate special requests whenever possible Process accurate transactions including but not limited to cash and credit card paym ...
Myrtle Beach, SC2 weeks ago
-
Guest Service Agents act as the first point of contact for our guests. · ...
Myrtle Beach Full time2 weeks ago
-
Overview: · Guest Service Agents act as the first point of contact for our guests. In this position, you will be responsible for providing excellent customer service, blocking guest rooms and processing guest registrations, processing accurate payment transactions, submitting hou ...
Myrtle Beach, SC $28,000 - $38,000 (USD) per year1 week ago
-
As Lead Guest Services Agent at Luxury Beach Rentals, you will be leading the team that is the face of our company, providing exceptional customer service to our valued guests. Your role will involve answering inquiries, troubleshooting issues, and ensuring that our guests have a ...
Myrtle Beach, SC2 weeks ago
-
We want you to be our friendly face when welcoming customers at Southwest Airlines! As a customer service agent working in a fast-moving part-time role with opportunities for overtime shifts. · ...
Myrtle Beach OTHER2 weeks ago
-
This is a part-time opportunity with Southwest Airlines where you will work as a Customer Service Agent at the ticket counter, gate area, and baggage service office. · Provides friendly service to and maintains positive relationships with all internal and external Customers. · Wo ...
Myrtle Beach Part time2 weeks ago
-
Overview · Guest Service Agents act as the first point of contact for our guests. In this position, you will be responsible for providing excellent customer service, blocking guest rooms and processing guest registrations, processing accurate payment transactions, submitting hous ...
Myrtle Beach $15 - $17 (USD)1 week ago
-
+As a Guest Service Agent at Brittain Resorts & Hotels you will provide excellent customer service to our guests. · +Greet and interact with guests in a genuine, friendly, and professional manner<liBlock guest rooms and process guest registration<liProcess accurate transactions i ...
Myrtle Beach Full time1 month ago
-
Description · This position will begin as seasonal with an opportunity to go year round based on successful completion of the season and performance evaluation. The season begins March 1st and ends Sept 30th. · Position Summary · The Guest Services Agent will serve as the front o ...
US Hwy N Surfside Beach, South Carolina, United States $28,000 - $38,000 (USD) per year1 day ago
-
Job Details · Description · The Kingston Resorts is a 145-acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20 minute trip to Broadway at the Beach. This resort is home to the Hilton Myrtle Beach Resort, Embassy Suites Myrt ...
Myrtle Beach $28,000 - $38,000 (USD) per year1 week ago
-
Want to be the friendly face that welcomes Customers to Southwest? As a Customer Service Agent at Southwest, you'll work at the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, · and make sure their travel goes smoothly. · You'll ...
Myrtle Beach Part time2 weeks ago
-
We're looking for friendly faces to welcome Customers to Southwest! As a Customer Service Agent at Southwest Airlines,you'll work at the ticket counter,gate area,and baggage service office to help Customers check in, · answer questions,making sure their travel goes smoothly. · Yo ...
Myrtle Beach, SC Part time2 weeks ago
Seasonal Guest Service Agent - Myrtle Beach - EOS USA
Description
Seasonal Guest Service Agent
Job Category: FRONT OFFICE
Rate: $17 USD per hour
Location: Hilton Myrtle Beach Resort, 10000 Beach Club Dr, Myrtle Beach, SC 29572, USA
Part-Time position. 1st shift schedule required, including weekends and holidays.
Responsibilities:
If you believe hospitality and a friendly smile are your strengths, we want to talk to you
This is a seasonal, Part-Time position working at the Hilton Myrtle Beach Resort. We offer Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more
EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace
-
Guest Services Agent
Only for registered members North Myrtle Beach, SC
-
Customer Service Travel Agent
Only for registered members Myrtle Beach
-
Guest Service Agent
Only for registered members North Myrtle Beach, SC
-
Guest Service Agent
Only for registered members Myrtle Beach, SC
-
Guest Service Agent
Only for registered members Myrtle Beach, SC
-
Guest Service Agent
Only for registered members Myrtle Beach, SC
-
Guest Service Agent
Only for registered members Myrtle Beach, SC
-
Guest Service Agent
Only for registered members Myrtle Beach, SC
-
Guest Service Agent
Only for registered members Myrtle Beach, SC
-
Guest Service Agent
Only for registered members Myrtle Beach, SC
-
Guest Service Agent
Full time Only for registered members Myrtle Beach
-
Guest Service Agent
Only for registered members Myrtle Beach, SC
-
Guest Service Agent-Lead
Only for registered members Myrtle Beach, SC
-
Customer Service Agent
OTHER Only for registered members Myrtle Beach
-
Customer Service Agent
Part time Only for registered members Myrtle Beach
-
Guest Service Agent
Only for registered members Myrtle Beach
-
Guest Service Agent
Full time Only for registered members Myrtle Beach
-
Guest Services Agent
Only for registered members US Hwy N Surfside Beach, South Carolina, United States
-
Guest Service Agent
Only for registered members Myrtle Beach
-
Customer Service Agent
Part time Only for registered members Myrtle Beach
-
Customer Service Agent
Part time Only for registered members Myrtle Beach, SC