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Residential Advocate - East Hampton, United States - The Retreat
Description
What's the difference between a job and a rewarding profession?
One is simply a means to an end; the other provides meaningful work with a sense of purpose and belonging.
We are committed to ending intimate partner violence in our community by providing no-fee counseling, legal services, shelter, and education programs to anyone experiencing abuse or sexual assault.
The Retreat offers generous paid time off, a comprehensive and affordable benefit package including an Agency sponsored fund to cover employee deductibles, and moreRemote work is not available for this position. The Residential Shelter operates 24 hours/365.
Position schedule:
Monday through Friday, 4:30pm - 12:30a
PURPOSE/SCOPE OF POSITION
Ensure the safety and security of the Shelter and residents. Assist residents with activities for daily living and ensure cleanliness in all areas of the Shelter. Monitor and de-escalate issues before they become problems. Maintain proper documentation as needed.
OVERALL RESPONSIBILITIES
Maintain the safety and security of the Shelter and provide confidentiality to Shelter residents
Conduct a minimum of three walk-about security checks during each 8-hour shift, including client rooms, living room, basement, and outside grounds; maintain an awareness at all times of who is in the building
Lead fire drills and emergency evacuations
Assess emergencies and contact appropriate responders (Fire, Police, EMT)
Provide emergency coverage as needed
SPECIFIC RESPONSIBILITIES
Client Interaction
Enter client information and activities into the client database; ensure proper record-keeping and statistical data collection
Ensure the physical safety of the inhabitants of the house and report any nonemergency problems in the log; initiate and process incident reports as needed
Ensure that client logs are completed, including logs for medication, transportation, phone, and signing in and out
Conduct intake of new clients; copy any important papers; complete/utilize the Intake Checklist to ensure accuracy
Upon intake, notify emergency services of the client's arrival and assign client locker and lock, document lock distribution
Ensure client locks medications in appropriate safe, document medications in medical folders
Daily
Night shift:
set alarm, confirm clients are present, and check halls, doors, and thermostats
Submit appropriate data to the Department of Social Services through the SOAR reporting procedure
Check residential freezer temperature and input information in the daily temperature log
Scan hotline forms
Oversee the completion of chores by clients and ensure that clients are following house guidelines
Assist clients, when necessary, with wake-ups for school, etc.
Carry out conflict resolution with empathy and confidence, document all incidents
Hot Line Management
Answer crisis hotline calls; process proper paperwork for all calls received; enter information into the Apricot database
Other
Update the occupancy chart located on Google Drive when necessary
Transport clients when needed
When a room becomes available, clean the room and launder sheets and towels for the next client
Contact the on-call manager for guidance on any Shelter Emergencies
Attend staff meetings and professional development training
QUALIFICATIONS
High School diploma and 4+ years of experience in any of the following areas: social work, women's studies, psychology, or counseling, or an equivalent combination of education and experience sufficient to perform the duties of the position.
Required capabilities:
Demonstrated dependability and initiative; ability to handle crises with minimal supervision
Excellent interpersonal skills; empathetic listener
Must maintain program/client/agency confidentiality and treat clients, staff, and volunteers with dignity and respect
Ability to set and observe appropriate personal limits and boundaries, especially with shelter clients
Flexibility to deal effectively with a variety of people, situations, problems, and changes
Ability to work alone and as part of a team
Excellent oral and written communication skills with the ability to write clear, accurate notes and complete other paperwork thoroughly and accurately
Must be computer literate in Word, Excel, and Google Docs
Other requirements:
Must have a valid New York State Driver's License (Required)
Bilingual / Spanish (Preferred)
Visit our website at
Apply online at The Retreat/Careers )
THE RETREAT, INC.
IS COMMITTED TO A POLICY OF EQUAL EMPLOYMENT OPPORTUNITY AND WILL NOT DISCRIMINATE AGAINST AN APPLICANT OR EMPLOYEE BASED ON RACE, CREED, COLOR, NATIONAL ORIGIN, SEX, SEXUAL ORIENTATION, MILITARY STATUS, VETERAN STATUS, AGE, MARITAL STATUS, DOMESTIC VIOLENCE VICTIM STATUS, DISABILITY, PREGNANCY-RELATED CONDITION, GENDER IDENTITY, RELIGION, GENETIC PREDISPOSITION, FAMILIAL STATUS, ANCESTRY, PRIOR ARREST OR CONVICTION RECORD OR ANY OTHER PROTECTED CATEGORY UNDER APPLICABLE LAW.
Candidates must pass SCR, SEL, and OCFS Fingerprint background checks before hire.
