General Manager - Tampa - Landscape Workshop

    Landscape Workshop
    Landscape Workshop Tampa

    1 day ago

    Administrative
    Description

    As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You'll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team back-office services, recruiting, training, equipment, marketing, and more; you'll have the tools to succeed, but the branch's performance is ultimately yours to lead.

    Our customers expect the same Landscape Workshop experience "Quality Service – Dedicated Professionals Proactive Management" from every branch. As GM, you ensure that promise is kept.

    Key Responsibilities:

    Leadership & Culture

    • Build and sustain a performance-driven, safety-first culture.
    • Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals.

    Operational Excellence

    • Oversee production schedules, resource planning, and quality control across multiple projects.
    • Maintain labor efficiency and optimize workflows for maximum productivity.

    Financial & Sales Performance

    • Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth.
    • Partner with your Business Development Manager to drive new sales opportunities and revenue streams.
    • Understand and leverage financial statements to make informed decisions.

    Customer Satisfaction & Retention

    • Ensure delivery of exceptional service to achieve 90%+ customer retention.
    • Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans.

    Team Development

    • Recruit, train, and mentor Account Managers, Field Managers, and crews.
    • Identify high-potential team members for advancement and actively develop their careers.
    • Conduct regular performance reviews and provide actionable feedback.

    Continuous Recruitment

    • Maintain an active recruiting pipeline to meet current and future staffing needs.

    Qualifications:

    • Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation.
    • Sales & Service: Proven success managing customer relationships and driving revenue.
    • Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously.
    • Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions.
    • Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute).
    • Communication: Strong written and verbal communication skills in English.
    • Leadership Mindset: Commitment to developing people both professionally and personally.

    Why Landscape Workshop?

    We invest in our leaders by providing comprehensive support: recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You'll have the freedom to run your branch like an entrepreneur—with the backing of a strong, growing company.


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