Guest Experience Coordinator - Edina, MN
1 month ago
Job summary
We are looking for a Guest Experience Coordinator to act as the first and final point of contact for clients at GENT. More than a receptionist, this role is a hospitality position focused on creating a warm, seamless, and personalized experience for every guest.Greet clients upon arrival with warmth and professionalism Book appointments via phone or in person Proactively update clients about scheduling changes or delays Offer beverages and create an environment comfortable waiting guests Educate guests on services add-ons and promotions Process payments accurately Maintain tidiness at front desk Support retail by sharing product info Ensure displays are organized Occasionally travel to other GENT shops Qualifications: Proven experience customer service salon environment Excellent communication skills Passion delivering high-quality service Ability lift 25 lbs Stand sit multiple hours time Valid Job: 1
Job description
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